Better Stack

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Score6.7

Rank#60 of 107

From$29/mo

Free planYes

Runs onAndroid, API, iOS, Web

Summary

Better Stack is a platform for incident management, on-call work, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring. Its Slack-native AI SRE agent investigates incidents using logs, metrics, traces, errors, and web events. Logs and traces can be transformed with VRL and queried through drag-and-drop tools, PromQL, or SQL. Uptime monitoring covers HTTP(S) keyword checks, TCP/UDP ports, SSL, and DNS; checks can run as frequently as every 30 seconds. Listed integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar. Android and iOS apps can receive notifications. The Free plan includes 10 monitors and heartbeats, one status page, 100,000 exceptions per month, 5,000 session replays, 3 GB of logs and traces retained for three days, and 30 GB of metrics. Responder costs $29.00 USD per month per license when billed annually. Better Stack says it is SOC 2 Type 2 and GDPR compliant, and currently not HIPAA compliant. It also describes encryption for relevant data at rest and in transit, along with regular automated backups.

Who it is for

Better Stack suits teams that need incident response, monitoring, on-call coordination, or telemetry tools in one platform. Mobile notification apps may help teams that want alerts on Android or iOS.

What is good

Uptime checks cover HTTP(S), ports, SSL, and DNS.
Logs and traces can be queried with PromQL or SQL.
Android and iOS apps can receive notifications.
Free plan includes one status page.

What to know first

Better Stack states it is not HIPAA compliant.
Free plan retains logs and traces for three days.
Responder costs $29.00 USD per month per license, billed annually.

Verdict

Better Stack combines incident response and monitoring with telemetry and error-tracking tools. Its stated lack of HIPAA compliance is an important constraint for teams evaluating it.

Better Stack plans and pricing

All plans

Free for personal projects Free 10 monitors and heartbeats · 1 status page · 100,000 exceptions/month · 5,000 session replays · 3 GB logs and traces retained for 3 days · 30 GB metrics betterstack.com · 28 Sept 2026

Responder $29/mo per license, annually Uptime monitoring · incident management · on-call · status pages · unlimited phone call and SMS alerts betterstack.com · 28 Sept 2026

Nano — logs and traces $30/mo monthly 40 GB each of traces, logs, and metrics · 30-day logs retention betterstack.com · 28 Sept 2026

Micro — logs and traces $120/mo monthly 160 GB each of traces, logs, and metrics · 30-day logs retention betterstack.com · 28 Sept 2026

Mega — logs and traces $250/mo monthly 340 GB each of traces, logs, and metrics · 30-day logs retention betterstack.com · 28 Sept 2026

Tera — logs and traces $500/mo monthly 700 GB each of traces, logs, and metrics · 30-day logs retention betterstack.com · 28 Sept 2026

Compared on log management software

Free plan: Yesbetterstack.com
Paid from: $29/mobetterstack.com

Facts

Product: Better Stack describes its platform as covering AI SRE, incident management, on-call, uptime monitoring, status pages, telemetry, error tracking, and real user monitoring.betterstack.com · 28 Sept 2026
AI incident investigation: Its Slack-native AI SRE agent investigates incidents using logs, metrics, traces, errors, and web events.betterstack.com · 28 Sept 2026
Telemetry: Logs and traces can be transformed with VRL and queried using drag-and-drop, PromQL, or SQL.betterstack.com · 28 Sept 2026
Uptime checks: Uptime monitoring includes HTTP(S) keyword checks, TCP/UDP port monitoring, SSL monitoring, DNS monitoring, and checks as frequently as every 30 seconds.betterstack.com · 28 Sept 2026
Integrations: Listed integrations include Slack, Microsoft Teams, Datadog, New Relic, Grafana, Prometheus, PagerDuty, Jira, Zapier, and Google Calendar.betterstack.com · 28 Sept 2026
Mobile apps: The integrations page lists iOS and Android apps for receiving notifications on mobile devices.betterstack.com · 28 Sept 2026
Security certifications: Better Stack says it is SOC 2 Type 2 compliant and GDPR compliant, and that EU data is stored in GDPR-compliant DIN ISO/IEC 27001-certified data centers by default.betterstack.com · 28 Sept 2026
Encryption and backups: The security page says relevant data is encrypted at rest with AES-256 and in transit with HTTPS/TLS, with regular automated backups and redundant storage where appropriate.betterstack.com · 28 Sept 2026
HIPAA: Better Stack states that it is currently not HIPAA compliant.betterstack.com · 28 Sept 2026
Data locations: Custom data locations are available for enterprise accounts.betterstack.com · 28 Sept 2026
Penetration testing: Better Stack says it conducts regular third-party penetration testing and frequent code reviews, static analysis, and dependency vulnerability scans.betterstack.com · 28 Sept 2026
Error tracking: Error tracking is Sentry SDK-compatible, includes 100,000 exceptions, and retains errors for 90 days.betterstack.com · 28 Sept 2026
Status pages: The free plan includes one status page, and the pricing page lists 1,000 subscribers included.betterstack.com · 28 Sept 2026