AlertOps

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Score7.1

Rank#6 of 30

From$8/mo

Free planYes

Free trialYes

Runs onAndroid, API, iOS, Web

Summary

AlertOps is an incident orchestration platform for teams that coordinate on-call response across multiple tools. It routes alerts through several channels, supports on-call schedules and live call routing, and can automate escalations and incident workflows from detection through resolution. Workflow Automation can handle remediation, escalation, and communication steps. Its OpsIQ capabilities correlate signals, assist triage, generate post-mortems, and recommend resolution actions; AlertOps says noise reduction can reach 68%. Mobile incident management is available on iOS and Android. The service lists 150+ pre-built connectors, including options such as ServiceNow, ConnectWise, Datadog, AWS, and Azure, and can connect other systems through email, REST API, or webhooks. Listed access controls include SSO, enforced MFA, and role-based permissions. A free plan covers up to five users and three escalation policies. Paid plans are listed from $8 per user per month with yearly billing, and a 14-day trial of paid plans does not require a credit card.

Who it is for

AlertOps may suit teams managing on-call operations across multiple tools, especially global teams and incident response operations. Its mobile apps and automation features are relevant to teams coordinating alerts and response workflows.

What is good

Multi-channel alerting and on-call scheduling
Workflow automation for remediation and communication
OpsIQ provides triage and resolution recommendations
150+ listed pre-built connectors
Mobile incident management on iOS and Android

What to know first

Free plan limited to five users
Free plan includes three escalation policies
Paid plans require yearly billing at listed rates

Verdict

AlertOps combines alert routing, on-call management, workflow automation, and incident communication in one platform. The free plan has a small user limit, while paid plans add capabilities such as live call routing and OpsIQ features.

AlertOps plans and pricing

All plans

Free Free $0 / month (max 5 users) Up to 5 users · Basic alert routing · 3 escalation policy · 200+ integrations alertops.com · 30 Sept 2026

Standard $8/mo $8 per user / month (yearly billing) Up to 10 users · Multi-channel notifications · On-call scheduling · 3 Escalation Policies alertops.com · 30 Sept 2026

Premium $18/mo $18 per user / month (yearly billing) Everything in Standard · Live call routing · Workflow Automation · SSO / SAML · OpsIQ AI Suite (Add-On) alertops.com · 30 Sept 2026

Enterprise $28/mo $28 per user / month (yearly billing) Everything in Premium · Custom integrations · Dedicated account manager · 99.9% SLA guarantee · OpsIQ AI Suite Included alertops.com · 30 Sept 2026

Compared on alert management software

Free plan: Yesalertops.com

Facts

Purpose: AlertOps is an incident orchestration platform for on-call management, alert routing, workflow automation, and stakeholder communication.alertops.com · 30 Sept 2026
Alerting and response: The platform provides multi-channel alerting, on-call scheduling, live call routing, automated escalations, and incident response from detection to resolution.alertops.com · 30 Sept 2026
Automation: Workflow Automation can automate remediation, escalation, and communication workflows end-to-end.alertops.com · 30 Sept 2026
AI features: OpsIQ correlates signals, automates triage, generates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%.alertops.com · 30 Sept 2026
Mobile: AlertOps says its mobile incident management provides full incident management capabilities on iOS and Android devices.alertops.com · 30 Sept 2026
Integrations: AlertOps lists 150+ pre-built connectors and highlights integrations including ServiceNow, ConnectWise, Datadog, AWS, and Azure.alertops.com · 30 Sept 2026
Integration methods: The integrations page says email, a REST API, and webhooks can connect other systems to AlertOps.alertops.com · 30 Sept 2026
Security: AlertOps states it is SOC 2 Type II and GDPR compliant and is hosted on Microsoft Azure, which it says is FedRAMP Authorized.alertops.com · 30 Sept 2026
Data protection: AlertOps says customer data is encrypted at rest with AES-256 and in transit with HTTPS/TLS.alertops.com · 30 Sept 2026
Access controls: AlertOps lists SSO via SAML, OIDC, or Active Directory, enforced MFA, and role-based access control.alertops.com · 30 Sept 2026
Support and retention: The pricing comparison lists help center, email support, and chat support, with data retention of 3 months on Free, 6 months on Standard, 12 months on Premium, and custom retention on Enterprise.alertops.com · 30 Sept 2026
Plan limit: The Free plan is limited to five users and includes three escalation policies.alertops.com · 30 Sept 2026
Trial: AlertOps says users can start a 14-day free trial of any paid plan without a credit card.alertops.com · 30 Sept 2026
Audience: AlertOps describes itself as built for multi-tool stacks, global teams, and incident response operations.alertops.com · 30 Sept 2026