AlertOps
8.1#4 in alert management softwareFrom $8 a monthFree planAndroidiOSWebAPI
VisitAlertOps vs PagerDuty
What both publish
| Fact | AlertOps | PagerDuty |
|---|---|---|
| AI features | OpsIQ correlates signals, automates triage, generates post-mortems, and recommends resolution actions; AlertOps says it can reduce noise by up to 68%. | PagerDuty AI provides generative and agentic capabilities such as incident summarization and task-oriented AI agents. |
| Alert routing | Routing rules can use severity, service, source, groups, schedules, and notification methods to determine recipients. | PagerDuty provides phone, SMS, email, push, and chat-based notifications with automated escalation and prioritization. |
| Automation | Workflow Automation can automate remediation, escalation, and communication workflows end-to-end. | Automation capabilities include incident workflows, Automation Actions, and runbook automation for diagnostics and remediation. |
| Integrations | AlertOps advertises more than 200 pre-built integrations across monitoring, ITSM, DevOps, security, and collaboration tools. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| On-call scheduling | Schedules support rotating or fixed shifts, overrides, time zones, vacation coverage, and follow-the-sun operations. | Teams can configure on-call schedules, escalation policies, rotations, and overrides to reach the responsible responder. |
| Plan limit | The Free plan is limited to five users and includes three escalation policies. | The Free Incident Management plan includes up to five users, one on-call schedule, and one escalation policy. |
| Rating on Apple App Store | 2.8 out of 5 from 5 ratings | 4.8 out of 5 from 5.2K ratings |
| Rating on G2 | 4.7 out of 5 from 155 reviews | 4.5 out of 5 from 979 reviews |
AlertOps plans
- FreeFree
- Standard$8 a month
- Premium$18 a month
- Enterprise$28 a month
PagerDuty plans
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
Pick AlertOps if…
AlertOps may suit teams managing on-call operations across multiple tools, especially global teams and incident response operations. Its mobile apps and automation features are relevant to teams coordinating alerts and response workflows.
Pick PagerDuty if…
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.