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Best Interactive Voice Response Software in 2026

For phone workflows that guide callers through automated choices or self-service, IVR software can be compared by the interactions and controls it offers. Look at speech recognition, supported languages, caller authentication, and self-service data lookup, along with API access and deployment. A visual flow builder, free plan availability, and paid starting prices can also shape the choice. FreeSWITCH, Telnyx…

20 appsSorted 25 Oct 2026How we rank
18.2

Voicent provides automated voice, email and text-message communication software for people, businesses and communities.

Free planAndroidiOSWeb
From $163 a month
27.5
Wazo Platform logo

Wazo Platform is an open source stack of telecom microservices for developers building programmable voice, video, messaging and presence services.

Free planAndroidiOSWeb
Free plan
37.0
Avaya Experience Platform logo

Avaya Experience Platform, also called Avaya Infinity, connects customer interactions with enterprise systems, data, AI, and workflows.

WebAPISelf-hosted
From $48 a month
  1. 4BizPlus IVR logo

    BizPlus IVR

    BizPlus IVR is a cloud IVR and contact-centre platform that routes callers to agents, captures intent, and logs conversations against customer records.

    WebAPISelf-hosted
    6.8From ₹2,499 a month
  2. 5FreeSWITCH logo

    FreeSWITCH

    FreeSWITCH is an open-source framework for real-time voice and video communications.

    Free planAPILinuxmacOSSelf-hosted
    6.4Free plan
  3. 6

    Cloud IVR

    Cloud IVR is a cloud service that handles incoming calls using voice or keypad input, routes callers to configured departments, and can collect voice messages.

    Web
    6.3From €99.99 a year
  4. 7

    NCH IVM Telephone Answering Attendant

    NCH IVM Telephone Answering Attendant is telephone management software for small to medium businesses.

    LinuxWindows
    6.3From $2,999 a month
  5. 8SIP.IO logo

    SIP.IO

    SIP.IO is a programmable voice and cloud contact center platform for UCaaS, CCaaS, and Voice AI.

    Free planWebAPI
    6.3Free plan
  6. 9Telnyx TeXML logo

    Telnyx TeXML

    Free planWeb
    6.1From $500 a month
  7. 10Twilio Studio logo

    Twilio Studio

    Twilio Studio is a low-code/no-code visual builder for creating, editing, and managing communication workflows.

    Free planWebAPI
    6.1Free plan
  8. 11

    Asterisk

    Asterisk is a free, open-source framework for building communications applications.

    Free planAPILinuxSelf-hosted
    6.0Free plan
  9. 12FonaBot IVR Builder logo

    FonaBot IVR Builder

    FonaBot IVR Builder is a web-based tool for creating automated call flows with drag-and-drop nodes, without writing code.

    Web
    6.0From $49 a month
  10. 13AVOXI Flow Builder logo

    AVOXI Flow Builder

    AVOXI Flow Builder is cloud software for creating call flows and IVR menus through a visual web interface.

    WebAPI
    5.9From $6.49 a month
  11. 14

    Ozonetel IVR System

    Ozonetel IVR System is a cloud-based service for building automated attendants, self-service call flows, and smart call routing.

    Web
    5.8
  12. 15Plum DEV logo

    Plum DEV

    Plum DEV is a developer platform for building voice-based customer self-service applications and automating processes.

    WebAPI
    5.8
  13. 16Dialogic Digital IVR logo

    Dialogic Digital IVR

    Dialogic Digital IVR is an interactive voice response solution for service providers and enterprises.

    WebAPISelf-hosted
    5.6
  14. 17NiCE Interactive Voice Response logo

    NiCE Interactive Voice Response

    NiCE Interactive Voice Response is a cloud service for creating and delivering interactive voice response through the web.

    Web
    5.5From $110 a month
  15. 18Plum Fuse logo

    Plum Fuse

    Plum Fuse is a visual, low-code flow builder for production-grade IVR applications.

    WebAPI
    5.4
  16. 19

    Zappix Visual IVR

    Zappix Visual IVR replaces spoken phone menus with a visual flow on the caller’s phone while the call remains active.

    WebAPI
    5.4
  17. 208x8 Intelligent IVR logo
    5.2$0.05 usage-based

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