Voicent

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Score6.9

Rank#4 of 27

From$179/mo

Free planYes

Free trialYes

Runs onAPI, Self-hosted, Web, Windows

Summary

Voicent provides automated voice, email and text-message communication software for people, businesses and communities. Its hosted service runs in a browser and can be accessed from computers, phones and tablets. Cloud plans include call-center features such as an agent dashboard, predictive dialing and campaigns. The cloud service covers calls to the USA and Canada; on-premise software supports worldwide service with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited imports without extra fees. Cloud calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop and multiple dialing modes, including predictive, progressive, preview and click-to-call. CRM integrations include Salesforce, SugarCRM and Zoho CRM. Voicent offers a free plan, paid plans from $19/mo and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays and closures.

Who it is for

Voicent suits organizations that need automated voice, email or text outreach with call-center tools. Its browser-hosted service is an option for teams accessing it from different devices; on-premise users need Windows.

What is good

Cloud plans include agent dashboards and predictive dialing.
No cloud contact limit or import fees.
Includes call recording and voicemail drop.
CRM integrations include Salesforce, SugarCRM and Zoho CRM.

What to know first

Cloud calling covers the USA and Canada.
On-premise server software requires Windows.
Standard support excludes evenings, weekends and holidays.

Verdict

Voicent combines automated messaging with call-center functions, CRM integrations and multiple dialing modes. The cloud service is geographically limited to the USA and Canada, while on-premise deployment requires Windows.

Voicent plans and pricing

All plans

Free Free 100 minutes/texts voicent.com · 1 Oct 2026

Starter $179/mo monthly 6,500 minutes/texts per month · unlimited campaigns and contacts · auto dialer · predictive dialer · CRM and reports voicent.com · 1 Oct 2026

Premium $549/mo monthly 25,000 minutes/texts per month · multiple locations · role-based access · agent dashboard · IVR integration voicent.com · 1 Oct 2026

Pay as you Go $19,198/mo monthly or yearly credit bundles · 5 lines/agent · credit never expires · free 30 days · 1 agent · 2 lines voicent.com · 1 Oct 2026

Enterprise $22,222/mo monthly 1 Million minutes/texts per month · dedicated server · ACD skills-based routing · unlimited phone lines · powerful API voicent.com · 1 Oct 2026

Compared on predictive dialer software

Free plan: Yesvoicent.com
Paid from: $19/movoicent.com

Facts

Core purpose: Voicent develops communication software for people, businesses and communities to share information, exchange ideas and build relationships.voicent.com · 1 Oct 2026
Communication channels: Its products provide automated voice, email and text-message communication with point-and-click ease.voicent.com · 1 Oct 2026
Cloud access: Voicent's hosted service runs from a browser and can be accessed from any device, including phones and tablets.voicent.com · 1 Oct 2026
Call-center features: All cloud plans include call-center features such as agent dashboard, predictive dialing and campaigns.voicent.com · 1 Oct 2026
Geographic coverage: The cloud service includes calls to USA and Canada; on-premise software works worldwide with local phone and text services.voicent.com · 1 Oct 2026
Contact limits: Voicent says its cloud service does not limit the number of contacts and allows unlimited contact imports without extra fees.voicent.com · 1 Oct 2026
Billing increments: Cloud calls are billed from pickup to hang-up with a 30-second minimum followed by 6-second increments.voicent.com · 1 Oct 2026
Integrations: Voicent CRM integrates with Zoho CRM, Salesforce and SugarCRM.voicent.com · 1 Oct 2026
Developer API: Voicent provides simple, application, GUI and advanced gateway interfaces plus CRM and campaign interfaces.voicent.com · 1 Oct 2026
On-premise operating system: The on-premise server software requires Windows OS.voicent.com · 1 Oct 2026
Security and privacy: Voicent says it never sells personal information, encrypts registration information and stores it on secure servers with password-restricted access.voicent.com · 1 Oct 2026
Support: Standard support services are available 8am-5pm Monday-Friday PST excluding Voicent holidays or closures.voicent.com · 1 Oct 2026
On-premise support policy: Voicent supports the latest release and the three previous versions of prior releases for on-premise customers.voicent.com · 1 Oct 2026
Company history: Voicent says it released its flagship Voicent Gateway 1.0 in October 2003.voicent.com · 1 Oct 2026