
Noterro
Noterro is practice management software for allied health professionals, including massage therapists, physiotherapists, and chiropractors.
What Noterro is
Noterro is practice management software for allied health professionals, including massage therapists, physiotherapists, and chiropractors. Its tools cover scheduling, online booking, charting, clinical notes, forms, invoicing, billing, and financial reporting. SOAP notes support typing, dictation, tags, drawings, snippets, duplication, and predictive charting. Each plan includes 300 credits for Scribe and Form Summary; additional credits cost 0.01 USD each. The web app runs in a browser on iOS and Android devices, with no separate app download required. Noterro lists integrations or compatibility with Google Calendar, Square, QuickBooks, Xero, Mailchimp, TELUS eClaims, Availity, Office Ally, and TriZetto. It requires an internet connection and offers a 14-day trial without a credit card, though file uploads are excluded during the trial. Annual Core is $28.05 a year, billed as $28.05/month with an annual plan; monthly Core is $33 a month. One practitioner seat is included, with an additional-seat charge.
Good
- Includes scheduling, charting, invoicing, and financial reporting
- SOAP notes support dictation, drawings, and predictive charting
- 14-day trial does not require a credit card
- Migration team transfers clinic data for free
Watch out
- Requires an internet connection
- Trial excludes file uploads
- Additional practitioner seats cost extra
Who it suits
Noterro suits allied health clinics that need appointment scheduling, patient documentation, and billing tools. It may also fit practitioners who want browser access on mobile devices rather than a separate app.
Verdict
Noterro brings clinic scheduling, records, and financial workflows into one practice-management product. Consider the internet requirement, trial limitation, and practitioner-seat charges when comparing its plans.
Plans and prices
From Noterro's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core (annual) | $28.05 a month | 1 practitioner seat included · $11.22/month per additional practitioner · $28.05/month with an annual plan; billed annually |
| Core (monthly) | $33 a month | 1 practitioner seat included · $13.20/month per additional practitioner · Monthly |
| Core | $33 a month | 1 practitioner seat · unlimited assistant seats · charts, forms, scheduling and billing · branded booking app · Google Calendar sync · monthly |
| Plus (annual) | $46.75 a month | 1 practitioner seat included · $18.70/month per additional practitioner · $46.75/month with an annual plan; billed annually |
| Plus (monthly) | $55 a month | 1 practitioner seat included · $22/month per additional practitioner · Monthly |
| Plus | $55 a month | 1 practitioner seat · Core features · file storage · waitlists · location-specific services · text and call reminders · insurance codes · Noterro GO · monthly |
| Max (annual) | $65.45 a month | 1 practitioner seat included · $23.38/month per additional practitioner · $65.45/month with an annual plan; billed annually |
| Max | $77 a month | 1 practitioner seat · Plus features · packages · memberships and automatic payments · dedicated phone number · Google Analytics · insurance claims · TELUS eClaims · U.S. e-claim compatibility · monthly |
| Max (monthly) | $77 a month | 1 practitioner seat included · $27.50/month per additional practitioner · Monthly |
The facts
Each one read from Noterro's own pages, with the date it was checked.
What it does
- AI tools
- The pricing page says every plan includes 300 credits for Scribe and Form Summary, and additional credits cost $0.01 USD each.checked 4 Oct 2026
- AI usage
- Noterro Scribe consumes 16 credits per recorded minute; credits cost $0.01 each and every clinic receives 300 credits initially.checked 15 Oct 2026
- API listing
- Software Advice lists an API among Noterro’s available features, but its public profile does not describe SDKs or API endpoints.checked 15 Oct 2026
- Charting
- Charting tools include SOAP notes, predictive tag suggestions, assessments, customizable intake forms, snapshots, snippets, note duplication and file uploads.checked 15 Oct 2026
- Cloud requirement
- The product is cloud-based and requires an internet connection; it does not provide offline operation.checked 15 Oct 2026
- Compliance
- Noterro says it follows HIPAA and PIPEDA protocols and offers encrypted data storage, two-factor authentication, and access restrictions.checked 4 Oct 2026
- Compliance and residency
- Noterro says it supports HIPAA, PIPEDA, PHIPA and GDPR requirements; its PHIPA article says clinic data is stored in Canada.checked 15 Oct 2026
- Data location
- Noterro’s FAQ says clinic and patient data are stored exclusively in Canada, across multiple data centres.checked 4 Oct 2026
- Documentation
- SOAP notes support typing, dictation, tags, drawings, snippets, note duplication, and predictive charting.checked 4 Oct 2026
- Documentation and support
- The help center is organized into clinic settings, personal settings, Noterro GO, daily functions, getting started, scheduling, charting, billing, insurance and portal-support sections.checked 15 Oct 2026
- Integrations
- Named integrations include Google Calendar, Square, Mailchimp, QuickBooks, Xero, TELUS eClaims, Availity, Office Ally and TriZetto.checked 15 Oct 2026
- Internet requirement
- Noterro requires an internet connection.checked 4 Oct 2026
- Licence
- Noterro’s terms describe access as a limited, non-exclusive right to use its SaaS service rather than distributing source code.checked 15 Oct 2026
- Limit: access blocks
- Noterro documents that rate limits, VPNs, browser extensions, outdated browsers and unusual text can falsely trigger access-denied security blocks.checked 15 Oct 2026
- Limit: AI accuracy
- A Software Advice reviewer reported that Scribe omitted detailed tests and findings, requiring notes to be redone.checked 15 Oct 2026
- Limit: glitches
- GetApp’s review analysis mentions occasional bugs, minor glitches and a learning curve for some features.checked 15 Oct 2026
- Limit: workflow gaps
- A Capterra reviewer cited untimely business-hour updates, disorganized online booking, weak timesheet and accounts-receivable reporting, missing waitlist notifications and other booking limitations.checked 15 Oct 2026
Where it runs
- App-store availability
- The clinic-branded patient app is not distributed through Apple’s or Google’s app stores; users install it from the clinic portal on iOS, Android, macOS or Windows.checked 15 Oct 2026
Money
- Billing
- Billing supports payment processing, packages, memberships, insurance billing, e-claims, discounts, QuickBooks and Xero exports, tips and signed receipts.checked 15 Oct 2026
- Free migration
- Noterro says its migration team will transfer clinic data, including patient records and appointments, for free.checked 4 Oct 2026
- Limit: billing
- Software Advice summarizes complaints that billing and insurance workflows can be confusing, incomplete or insufficiently integrated with payment processors.checked 15 Oct 2026
The company
- Company identity
- LinkedIn describes Noterro as a privately held wellness-and-fitness software company founded in 2010, headquartered in Hamilton, with 11–50 employees.checked 15 Oct 2026
- Independent company profile
- SignalHire lists Noterro as an independent private company founded in 2010, headquartered in Hamilton, with an estimated 10–50 employees and $1–10 million annual revenue.checked 15 Oct 2026
- Legal name and headquarters
- Crunchbase identifies the legal entity as Noterro Inc. and lists its headquarters in Oakville, Ontario, Canada.checked 15 Oct 2026
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