ICTBroadcast
ICTBroadcast is a white-label, multi-tenant autodialer and call center platform for organizations and service providers.
What ICTBroadcast is
ICTBroadcast is a white-label, multi-tenant autodialer and call center platform for organizations and service providers. It offers Auto, Predictive, Power, and Progressive dialing, with campaign pacing for each mode. A web-based IVR designer lets users assemble call flows from 14 node types, including menus, transfers, recordings, do-not-call controls, and REST API connections. Communication channels include voice, SMS, fax, email, WhatsApp, and live chat. Its REST API also connects with SuiteCRM, SugarCRM, EspoCRM, Yetiforce, and Vtiger. Compliance features include opt-out handling, calling windows, time-zone-aware dialing, and TCPA-related controls. Reports cover campaigns, dispositions, and live agent statistics; custom CDR queries can be exported to CSV. ICTBroadcast runs on a customer’s own server and supports web, Linux, API, and self-hosted use. Enterprise 5 is listed at $299 a month for five lines/channels; a five-channel Enterprise Edition is listed at $299, paid once.
Good
- Offers four dialing modes with campaign pacing.
- IVR designer includes 14 node types.
- Supports voice, SMS, fax, email, WhatsApp, and live chat.
- Includes DNC and time-zone-aware calling controls.
- Reports include live agent statistics and CSV-exportable CDR queries.
Watch out
- No free plan is listed.
- Self-hosted deployment requires the customer's own server.
- Enterprise 5 costs $299 a month.
- Listed channels vary by plan capacity.
Who it suits
It suits call centers and organizations seeking to run their own calling platform, as well as ITSPs offering hosted dialer and call center services. Its separate Enterprise and Service Provider editions reflect those audiences.
Verdict
ICTBroadcast combines dialing, IVR, communications, compliance controls, and reporting in a self-hosted platform. Check the plan’s channel capacity and listed billing terms when choosing an edition.
Plans and prices
From ICTBroadcast's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise 5 | $299 a month | 5 lines/channels · Lifetime license |
| Enterprise 10 | $399 a month | 10 lines/channels · Lifetime license |
| Enterprise 50 | $499 a month | 50 lines/channels · Lifetime license |
| Enterprise 100 | $999 a month | 100 lines/channels · Installation, configuration and testing mentioned on page |
| Enterprise 200 | $1,599 a month | 200 lines/channels · Installation, configuration and testing mentioned on page |
| Enterprise 500 | $2,999 a month | 500 lines/channels · Installation, configuration and testing mentioned on page |
| Enterprise 1000 | $4,999 a month | 500 lines/channels |
| SP-50 | $1,500 a month | 50 lines/channels |
| SP-100 | $2,500 a month | 100 lines/channels |
| Enterprise Edition — 5 channels | $299, paid once | 5 channels · one time payment |
| Enterprise Edition — 10 channels | $399, paid once | 10 channels · one time payment |
| Enterprise Edition — 50 channels | $499, paid once | 50 channels · one time payment |
| Addons — Enterprise Edition | $600 a year | Some addons marked Not Available on the pricing page · Payable Every Year |
| Addons — Service Provider Edition | $900, paid once | Addons; the page lists six addon prices · One Time Payment |
| Enterprise Edition — 100 channels | $999, paid once | 100 channels · one time payment |
| Enterprise Edition — 200 channels | $1,599, paid once | 200 channels · one time payment |
| Enterprise Edition — 500 channels | $2,999, paid once | 500 channels · one time payment |
| SP-200 | $4,000 a month | 200 lines/channels |
| Enterprise Edition — 1000 channels | $4,999, paid once | 1000 channels · one time payment |
| Enterprise Edition — more than 1000 channels | Priced on request | Greater than 1000 channels · Contact Us |
| SP-500 | $7,000 a month | 500 lines/channels |
| SP-1000 | $12,000 a month | 1000 lines/channels |
The facts
Each one read from ICTBroadcast's own pages, with the date it was checked.
What it does
- Audience
- The pricing page positions Enterprise Edition for call centers and organizations, and Service Provider Edition for ITSPs offering hosted dialer and call center services.checked 3 Oct 2026
- Compliance controls
- The product lists DNC management, opt-out handling, calling time windows, time-zone-aware dialing, and TCPA-related controls.checked 3 Oct 2026
- CRM integrations
- The features page names SuiteCRM, SugarCRM, EspoCRM, Yetiforce, and Vtiger as CRM integrations available through its REST API.checked 3 Oct 2026
- Deployment
- ICTBroadcast says it is self-hosted and installs on the customer's own server.checked 3 Oct 2026
- Dialing modes
- The features page lists Auto, Predictive, Power, and Progressive dialing modes and describes campaign pacing for each.checked 3 Oct 2026
- IVR
- Its web-based drag-and-drop IVR designer includes 14 node types, including menus, call transfer, recording, DNC, and REST API integration nodes.checked 3 Oct 2026
- Product
- ICTBroadcast describes itself as a white-label, multi-tenant autodialer and call center platform with predictive dialing, IVR, REST API, and voice, SMS, fax, and email channels.checked 3 Oct 2026
- Reporting
- The features page describes campaign reports, custom CDR queries exportable to CSV, disposition statistics, and live agent statistics.checked 3 Oct 2026
- Supported channels
- The homepage lists voice, SMS, fax, email, WhatsApp, and live chat as communication channels.checked 3 Oct 2026
- Support resources
- The support page offers separate user guides for Service Provider and Enterprise editions, tutorials, and video tutorials.checked 3 Oct 2026
The company
- Company history
- ICT Innovations says it has provided solutions to Internet telephony service providers since 2005.checked 3 Oct 2026
- Company location
- ICT Innovations lists its office at Khawar Center in Multan Cantt, Punjab, Pakistan.checked 3 Oct 2026
- Headquarters
- Multan, Punjab, Pakistanchecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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