OSDial

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Score6.5

Rank#75 of 126

Free planNo

Runs onAPI, Linux, Self-hosted, Web

Summary

OSDial is ranked #75 of 126 in call center software on Everything Xiaomi, made by OSDial (Safety Harbor, Florida, United States). It runs on API, Linux, Self-hosted, Web.

Compared on call center software

Free plan: Yesosdial.com

Facts

Product: OSDial describes itself as a full-featured predictive dialer for inbound, outbound, and blended calling, including IVR.osdial.com · 4 Oct 2026
Current version: OSDial 4.0 is under development as a hosted solution, while legacy version 3.0 remains available to download.osdial.com · 4 Oct 2026
Dialing features: The product supports predictive, power, and manual dialing, custom dialplans, carrier failover, call recording, answering-machine detection, and skill routing.osdial.com · 4 Oct 2026
Campaign and lead tools: Campaign tools include lead loading and export, external database support, custom fields, lead search, and list mixing.osdial.com · 4 Oct 2026
APIs: The maker says OSDial has an API for loading leads from an external web page and lists a basic admin and agent API among its features.osdial.com · 4 Oct 2026
Reports: OSDial offers real-time and summary reports covering calls, leads, agents, lists, and server performance.osdial.com · 4 Oct 2026
Browser and remote access: The feature page says agents can log in remotely using a phone and a web browser.osdial.com · 4 Oct 2026
Integrations: OSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers.osdial.com · 4 Oct 2026
Security: The feature page says international calling is disabled by default and Asterisk is configured using security best practices.osdial.com · 4 Oct 2026
License: The maker says OSDial is available under the Affero General Public License (AGPL).osdial.com · 4 Oct 2026
Paid modules: The feature page lists OSDial Cluster, SQL Cluster, Multi-tenant, Archive, and E-mail Template as non-free modules.osdial.com · 4 Oct 2026
Support: The Annual Support Agreement includes upgrades, five support hours and one training hour per month, after-hours support availability, and priority over hourly customers.osdial.com · 4 Oct 2026
Deployment limit: The downloadable installer erases the target drive and installs a new operating system based on CentOS Linux; the maker advises against installing OSDial over another system.osdial.com · 4 Oct 2026
Intended users: The maker says OSDial can scale from a couple of agents to several hundred and lists call and contact centers among its target users.osdial.com · 4 Oct 2026
Maker: OSDial says it is developed and maintained by Call Center Service Group, LC., which opened in January 2007.osdial.com · 4 Oct 2026
Dialing: It supports predictive, power, and manual dialing, plus inbound and outbound IVR.osdial.com · 4 Oct 2026
Campaigns: Campaign tools include custom dialplans, list mixing, call recording, answering machine detection, and custom disposition codes.osdial.com · 4 Oct 2026
Lead management: The product supports lead import and export, advanced lead search, custom fields, and external database access.osdial.com · 4 Oct 2026
Reporting: Its reports include real-time and summary views, agent performance, call activity, lead performance, and server performance.osdial.com · 4 Oct 2026
API: The maker says OSDial includes an API for loading leads from an external webpage and lists a basic admin and agent API.osdial.com · 4 Oct 2026
License and fees: The maker says OSDial is AGPL-licensed and has no license fees or required support hours; it identifies several add-on modules as non-free.osdial.com · 4 Oct 2026
Deployment: The downloadable OSDial 3.0.2 images are 32-bit and 64-bit Linux-based installs, and installation erases the target drive to install a CentOS-based operating system.osdial.com · 4 Oct 2026
Scale: The maker says user capacity depends on server capability and provides a server-sizing guide for deployments up to 480 seats, with larger deployments directed to contact them.osdial.com · 4 Oct 2026
Target users: The maker describes OSDial for call and contact centers and lists industries including financial services, healthcare, retail, fundraising, and political campaigns.osdial.com · 4 Oct 2026