
OSDial
6.0#10 in telemarketingWebAPILinuxSelf-hosted
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| Fact | OSDial | VICIdial |
|---|---|---|
| API | The maker says OSDial includes an API for loading leads from an external webpage and lists a basic admin and agent API. | A web-based agent API supports remote session control such as click-to-dial, and a separate lead-import API is provided. |
| APIs | The maker says OSDial has an API for loading leads from an external web page and lists a basic admin and agent API among its features. | The feature list includes an agent-session API, a lead-import API, and web-based data export utilities. |
| Dialing | It supports predictive, power, and manual dialing, plus inbound and outbound IVR. | Campaigns can use automatic or predictive dialing, including an adaptive dialing algorithm. |
| Free plan | Yes | Yes |
| Headquarters | Safety Harbor, Florida, United States | St. Petersburg, Florida, United States |
| Integrations | OSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Product | OSDial is an open-source predictive dialer for inbound, outbound, and blended calling. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
No prices published.
OSDial suits call and contact centers that need inbound, outbound, or blended campaigns, lead management, and call reporting. The maker lists financial services, healthcare, retail, fundraising, and political campaigns among its target industries.
You want what its maker publishes above — check its page for the details.