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OSDial vs VICIdial

OSDial logo

OSDial

6.0#10 in telemarketing
WebAPILinuxSelf-hosted
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VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactOSDialVICIdial
APIThe maker says OSDial includes an API for loading leads from an external webpage and lists a basic admin and agent API.A web-based agent API supports remote session control such as click-to-dial, and a separate lead-import API is provided.
APIsThe maker says OSDial has an API for loading leads from an external web page and lists a basic admin and agent API among its features.The feature list includes an agent-session API, a lead-import API, and web-based data export utilities.
DialingIt supports predictive, power, and manual dialing, plus inbound and outbound IVR.Campaigns can use automatic or predictive dialing, including an adaptive dialing algorithm.
Free planYesYes
HeadquartersSafety Harbor, Florida, United StatesSt. Petersburg, Florida, United States
IntegrationsOSDial supports external databases and remote website lead insertion, and its corporate page recommends Binfone and WSS Communications as carriers.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
ProductOSDial is an open-source predictive dialer for inbound, outbound, and blended calling.VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer.

OSDial plans

No prices published.

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick OSDial if…

OSDial suits call and contact centers that need inbound, outbound, or blended campaigns, lead management, and call reporting. The maker lists financial services, healthcare, retail, fundraising, and political campaigns among its target industries.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

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