FonaBot IVR Builder
FonaBot IVR Builder is a web-based tool for creating automated call flows with drag-and-drop nodes, without writing code.
What FonaBot IVR Builder is
FonaBot IVR Builder is a web-based tool for creating automated call flows with drag-and-drop nodes, without writing code. Flows can respond to what callers say or press, then route different caller types to departments. Available nodes include greetings, menus, transfers, HTTP requests, AI agents, and voicemail. The builder also supports forwarding to external numbers and fallback routing when lines are busy. You can test a flow in a browser before it goes live and export it as JSON or TwiML for use with any phone system. HTTP nodes can contact external APIs during calls to look up customer data, check inventory, or verify account status. Listed integrations include Perfex CRM, Clover, Google Calendar, and Stripe, with custom webhooks for other endpoints. FonaBot focuses on small businesses, including restaurants and service companies. The web service has no free plan; Starter is $49/month for one number, and Professional is $149/month for three. Agency has custom pricing and unlimited numbers. Security details describe account protections and access controls but make no specific encryption or compliance claims beyond documented plan details.
Good
- Build call flows visually without coding
- Test flows in a browser before launch
- Export flows as JSON or TwiML
- HTTP nodes can query external APIs
- Integrates with listed business services
Watch out
- No free plan
- Starter costs $49/month
- Security claims exclude specific encryption or compliance assurances
Who it suits
It suits small businesses such as restaurants, service companies, and local businesses that need to build and route automated phone flows. Teams needing more than one number can consider Professional or Agency.
Verdict
FonaBot combines visual call-flow building, browser testing, and export options with integrations and API calls during calls. The main considerations are its paid entry plan and the limited specificity of its stated security assurances.
Plans and prices
From FonaBot IVR Builder's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $49 a month | Included usage · 1 number · email support · $49/month |
| Professional | $149 a month | Higher included usage · 3 numbers · priority support · $149/month |
| Agency | Priced on request | Highest included usage · unlimited numbers · multi-location controls · premium onboarding / support · Custom |
The facts
Each one read from FonaBot IVR Builder's own pages, with the date it was checked.
What it does
- API integrations
- HTTP nodes can call external APIs during a call to look up customer data, check inventory, or verify account status.checked 4 Oct 2026
- Business integrations
- FonaBot lists Perfex CRM, Clover, Google Calendar, and Stripe integrations, plus custom webhooks for other endpoints.checked 4 Oct 2026
- Caller branching
- Call flows can branch based on what callers say or press and route caller types to different departments.checked 4 Oct 2026
- Call handling
- The builder supports forwarding calls to external numbers, department transfers, voicemail, and fallback routing when lines are busy.checked 4 Oct 2026
- Intended users
- The company says it focuses on small businesses, including restaurants, service companies, and local businesses.checked 4 Oct 2026
- IVR nodes
- Available nodes include greeting, menu, transfer, HTTP, AI agent, and voicemail.checked 4 Oct 2026
- Purpose
- FonaBot’s visual IVR builder creates call flows with drag-and-drop nodes and no coding required.checked 4 Oct 2026
- Security
- The security page describes account authentication, role-based access where available, activity visibility, usage tracking, and account protections.checked 4 Oct 2026
- Security limits
- FonaBot says it makes no specific claims about encryption standards or compliance certifications beyond what is documented and verified for a plan.checked 4 Oct 2026
- Support
- The Starter plan includes email support, Professional includes priority support, and Agency includes premium onboarding and support.checked 4 Oct 2026
Where it runs
- Browser testing and export
- Flows can be tested in a browser before going live and exported as JSON or TwiML for use with any phone system.checked 4 Oct 2026
The company
- Company location
- FonaBot lists its location as Chicago, Illinois.checked 4 Oct 2026
- Headquarters
- Chicago, Illinois, United Stateschecked 28 Sep 2026
Money
- Usage and billing
- Each plan includes a set amount of monthly usage, and extra usage is billed at the plan’s rate; billing is monthly unless otherwise stated.checked 4 Oct 2026
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