CallFire IVR

C
C tier on SMS Marketing SoftwareScore 6.8 · #5 of 51
Android app
Not listed
Free plan
No
Paid plans from
$99/mo
Runs on
api, Web
callfire.com
The CallFire IVR homepage

Summary

CallFire IVR provides inbound and outbound interactive voice response for businesses and organizations handling calls for surveys, polls, appointment reminders, payments, and other purposes. Its auto-attendant routes incoming callers to a suitable line or answering service. Users can create call flows with a visual drag-and-drop designer or an XML editor, then record calls and responses, track results, export data, and analyze metrics. CallFire says users can configure unlimited extensions that forward to phone numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications built using CallFire APIs. The service is available on the web and through an API. It accepts touch-tone input only; voice recognition is not available. There is no free plan. Pay as you go has no monthly fee, with optional monthly rentals, while monthly plans include Lite at 99.00 USD per month, Startup at 199.00 USD per month, Grow at 299.00 USD per month, and Pro at 599.00 USD per month. Calls and texts stop at zero credits, and monthly allowances expire at each cycle’s end.

Who it is for

CallFire IVR suits organizations that need automated call routing or touch-tone phone interactions for surveys, reminders, payments, polling, or emergency information. It may suit teams that want to design flows visually or with XML and analyze recorded call responses.

What is good

  • Routes callers to a line or answering service
  • Builds flows with drag-and-drop or XML
  • Records calls and responses, with exportable data
  • Offers unlimited extensions, according to CallFire
  • API and Zapier integration options are listed

What to know first

  • No free plan
  • Voice recognition is not offered
  • Calls and texts stop at zero credits
  • Monthly allowances expire each cycle

Verdict

CallFire IVR combines call routing, configurable voice flows, and tools to collect and analyze responses. Before choosing it, note its touch-tone-only input and the credit and monthly allowance limits.

CallFire IVR plans and pricing

All plans
Pay as you go Not published No monthly fee · Optional monthly rentals · $10 phone numbers · $25 keywords callfire.com · 20 Sept 2026
Pay as you go Free no monthly fee 6¢ per minute/text · optional monthly rentals · $10.00 phone numbers · $25 keywords callfire.com · 30 Sept 2026
Lite $99/mo $99/month 2500 minutes/texts · optional monthly rentals · $2.50 phone numbers · $20 keywords callfire.com · 30 Sept 2026
Startup $199/mo $199/month 5500 minutes/texts · optional monthly rentals · $2.25 phone numbers · $15 keywords callfire.com · 30 Sept 2026
Grow $299/mo $299/month 10000 minutes/texts · optional monthly rentals · $2.00 phone numbers · $13 keywords callfire.com · 30 Sept 2026
Pro $599/mo $599/month 20000 minutes/texts · optional monthly rentals · $1.75 phone numbers · $10 keywords callfire.com · 30 Sept 2026

Compared on SMS marketing software

Free plan
Nocallfire.com
Speech input
Nocallfire.com
Visual flow builder
Yescallfire.com
Webhooks or API
Yescallfire.com
Call recording
Yescallfire.com

Facts

Purpose
CallFire IVR provides inbound and outbound interactive voice response for surveys, polls, appointment reminders, payments, and other uses.callfire.com · 30 Sept 2026
Call routing
Its auto-attendant can route incoming calls to an appropriate line or answering service.callfire.com · 30 Sept 2026
IVR design
Users can build IVR flows with a drag-and-drop designer or XML editor.callfire.com · 30 Sept 2026
Data collection
The IVR system can record calls and responses, track results, export data, and analyze metrics.callfire.com · 30 Sept 2026
Extensions
CallFire says users can set up an unlimited number of extensions that route to forwarding numbers.callfire.com · 30 Sept 2026
Custom development
CallFire developers can assist with building custom apps using its APIs.callfire.com · 30 Sept 2026
Integration
CallFire's IVR guide lists Zapier integrations as an additional feature.callfire.com · 30 Sept 2026
Security
CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features.callfire.com · 30 Sept 2026
Support
CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans.callfire.com · 30 Sept 2026
Plan allowance
The pricing page says calls and texts stop when an account reaches zero credits, and monthly plan allowances expire at the end of each cycle.callfire.com · 30 Sept 2026
IVR limitation
CallFire's help page says its IVR operates on a touch-tone basis and does not offer voice recognition.callfire.com · 30 Sept 2026
Intended uses
CallFire describes IVR uses including auto-attendants, customer surveys, political polling, and emergency information hotlines.callfire.com · 30 Sept 2026

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