MyOperator
MyOperator combines cloud calling, WhatsApp, and AI-powered chat and voice bots in a customer communication platform.
What MyOperator is
MyOperator combines cloud calling, WhatsApp, and AI-powered chat and voice bots in a customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API and supports automation, campaigns, broadcasts, shared inboxes, and multi-agent handovers. AI bots can provide first responses, qualify leads, and route conversations to people while keeping conversation context. The platform is available on Android, iOS, and the web, with API access; listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS hosting, VPC isolation, and 128-bit SSL encryption. There is no free plan, but a limited-feature sandbox trial is available. The Sedan plan is ₹5,000/mo (annual) and SUV is ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.
Good
- Cloud call suite includes IVR, recordings, and smart routing
- WhatsApp tools include shared inboxes and campaigns
- AI bots can qualify leads and route conversations
- Limited-feature sandbox trial is available
Watch out
- No free plan is listed
- Plans are billed yearly and GST applies
- Meta charges are additional
Who it suits
It may suit businesses coordinating phone, WhatsApp, and bot-based customer conversations. The listed integrations and human handovers may be useful to teams routing leads and support conversations across channels.
Verdict
MyOperator brings calling, WhatsApp messaging, and AI agents into one platform, with Android, iOS, web, and API access. Pricing starts at ₹5,000/mo (annual), with yearly billing, GST, and additional Meta charges to account for.
Plans and prices
From MyOperator's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Sedan | ₹5,000 a month | 10 users · unlimited calling and WhatsApp · IVR · call recording · WhatsApp chat and broadcasts · team/department setup · basic reports · Shopify integration · yearly; GST applicable |
| SUV | ₹15,000 a month | 10 users · everything in Sedan · higher calling and broadcast capacity · web-call whispering/barging · smart IVR and routing · after-call WhatsApp automation · CRM and 100+ integrations · webhooks/API · real-time dashboards · agent shifts · yearly; GST applicable |
| Enterprise | — | Custom AI agent deployment · Custom users and channel configuration · Dedicated Customer Success Manager · SLA-backed uptime guarantee · Enterprise governance and audit logs · Quarterly business reviews |
| 1800 Toll-Free add-on | ₹500 a month | Professional 1800 toll-free line · starts at; GST applicable |
| Auto-Dialer add-on | ₹700 a month | Auto-dialer capability · per user; starts at; SUV and AI Team only |
| Truecaller Business add-on | ₹30,000 a month | Truecaller Business caller identity and reputation features · starts at; GST applicable |
| Enterprise Plan | Priced on request | Custom agent deployment · Custom users and channel configuration · Dedicated customer success manager · SLA-backed uptime guarantee · Contact sales |
| AI Team | Priced on request | 10 users plus AI agents and AI manager · everything in SUV · voice/chat agents · AI workflows · human handover · advanced integrations · managed services · priority support · yearly; GST applicable |
The facts
Each one read from MyOperator's own pages, with the date it was checked.
What it does
- AI agents
- AI voicebots and chatbots handle first responses, qualification and routing, with human escalation when needed.checked 15 Oct 2026
- Analytics
- The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity.checked 15 Oct 2026
- API authentication
- API groups use x-api-key headers, calling API key plus secret-key headers, or a token parameter depending on the endpoint family.checked 15 Oct 2026
- API availability
- Full API and webhook access is stated as available on SUV and Enterprise AI plans; some accounts must contact support to enable it.checked 15 Oct 2026
- API coverage
- Public API groups cover WhatsApp templates/campaigns, contacts, outbound calling, users, calls and inbound webhooks.checked 15 Oct 2026
- Calling
- Its cloud call suite includes IVR, virtual numbers, dialers, call tracking, recordings, and smart routing.checked 4 Oct 2026
- Call suite
- The call product provides IVR, virtual numbers, dialers, call tracking, recordings and routing for inbound and outbound operations.checked 15 Oct 2026
- Documentation depth
- The help center contains endpoint references, authentication tables, setup procedures and integration guides, including Zoho CRM.checked 15 Oct 2026
- Integrations
- The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks.checked 15 Oct 2026
- Legal entity
- The website footer identifies Voicetree Technologies Pvt Ltd as the copyright holder.checked 4 Oct 2026
- Limit: configuration
- Software Advice reviewers mention difficulty designing call structures and missing options such as a thank-you voice note after IVR recordings.checked 15 Oct 2026
- Limit: support and reliability
- Reviews report dropped calls, poor call quality, outages, delayed responses and weak post-sale support.checked 15 Oct 2026
- No-code builder
- MyOperator says customers can design and deploy call or WhatsApp AI agents without coding.checked 15 Oct 2026
Where it runs
- Apple App Store rating
- The MyOperator iOS app is rated 3.1 out of 5 from 10 ratings.checked 15 Oct 2026
- Google Play app
- MyOperator Dialer is listed at 4.0 out of 5 from 143 reviews, with 10K+ downloads and a 3+ content rating.checked 15 Oct 2026
- Mobile apps
- The Dialer app is available for Android and iOS and requires an active MyOperator outgoing subscription.checked 15 Oct 2026
The company
- Company
- The company says MyOperator began in 2011 and serves more than 12,000 businesses with over 2 billion conversations powered.checked 4 Oct 2026
- Company legal name
- The maker is Voicetree Technologies Pvt Ltd.checked 15 Oct 2026
- Company size
- The company says it has more than 250 professionals; YourStory lists 251–500 employees.checked 15 Oct 2026
- Founded
- MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture.checked 15 Oct 2026
- Funding and ownership
- MyOperator describes itself as bootstrapped, and YourStory reports no external investment in its early profitability story.checked 15 Oct 2026
- Headquarters
- The company lists Noida, Uttar Pradesh, India as headquarters.checked 15 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Limit: billing transparency
- App Store and Trustpilot reviewers allege unexpected charges, unclear WhatsApp balances, refund problems and features activated without consent.checked 15 Oct 2026
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