MyOperator
8.3#10 in call center softwareFrom ₹5,000 a monthAndroidiOSWebAPI
VisitMyOperator vs VICIdial
What both publish
| Fact | MyOperator | VICIdial |
|---|---|---|
| Free plan | No | Yes |
| Headquarters | The company lists Noida, Uttar Pradesh, India as headquarters. | St. Petersburg, Florida, United States |
| Integrations | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Outbound dialer | Yes | Yes |
| Product | MyOperator combines calls, WhatsApp, and AI-powered chat and voice bots in a unified customer communication platform. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
| Rating on Capterra | 4.2 out of 5 from 69 reviews; ease of use 4.2 and customer service 4.1. | 4.7 out of 5 from 266 reviews. |
| Rating on G2 | 4.1 out of 5 from 71 reviews. | 4.1 out of 5 from 41 reviews. |
| Rating on GetApp | 4.2 out of 5 from 69 reviews, with 82% of reviewers recommending it. | 4.7 out of 5 from 264 reviews. |
| Rating on Software Advice | 4.2 out of 5 from 69 reviews; value for money 4.0, support 4.1 and functionality 4.1. | 4.7 out of 5 from 266 reviews. |
MyOperator plans
- Sedan₹5,000 a month
- SUV₹15,000 a month
- Enterprise—
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick MyOperator if…
It may suit businesses coordinating phone, WhatsApp, and bot-based customer conversations. The listed integrations and human handovers may be useful to teams routing leads and support conversations across channels.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.