Best Agent Assist Software in 2026
Updated
In short: Zoom Scheduler is ranked #1 of 25 as of 4 October 2026, ahead of Amazon Q and Google Agent Assist. The best-ranked option with a free plan is Amazon Q. The lowest first paid tier on this page is RingCentral RingCX at $65/mo.
Agent assist software can surface information and suggestions to support customer service conversations. Compare knowledge retrieval, real-time guidance, suggested replies and next-best actions, and consider whether conversation summaries are useful for your team’s work. Supported channels show where each offering is available, while free-plan access and paid-from pricing provide cost context. The ranking begins with Zoom Scheduler, Amazon Q and SESTEK Text-to-Speech, followed by 8x8 Contact Center and Level AI Contact Center Analytics. Weigh the types of assistance your agents need alongside the channels they handle when comparing the entries.
25 agent assist software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Zoom Scheduler Top pick · 7.0 #2 Amazon Q Runner-up · 6.9 
#3 Google Agent Assist Also great · 6.8 
- WebWindowsmacOSLinuxiOSAndroid
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - Free plan WebAndroid
- Free plan
- Yes
- Paid from
- 3 /user/mo
RecognisedDocumentedFree planPlatforms - apiWeb
- Free plan
- No
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - apiLinuxself-hostedWindows
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
RecognisedDocumentedFree planPlatforms - AndroidapiiOSmacOSWebWindows
- Free plan
- No
RecognisedDocumentedFree planPlatforms - apimacOSself-hostedWebWindowsRecognisedDocumentedFree planPlatforms
- apiWeb
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - apimacOSWebWindows
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
RecognisedDocumentedFree planPlatforms$65/mofirst paid tier About RingCentral RingCXVisit site - api
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - apimacOSWebWindowsRecognisedDocumentedFree planPlatforms
- Web
- Free plan
- No
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - apiWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - api
- Real-time guidance
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms -
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms -
- Real-time guidance
- Yes
- Knowledge retrieval
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Real-time guidance
- Yes
- Knowledge retrieval
- Yes
- Conversation summaries
- Yes
RecognisedDocumentedFree planPlatforms -
- Real-time guidance
- Yes
- Suggested replies
- Yes
- Knowledge retrieval
- Yes
RecognisedDocumentedFree planPlatforms -
- Free plan
- No
RecognisedDocumentedFree planPlatforms -
- Free plan
- No
RecognisedDocumentedFree planPlatforms - WebRecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which agent assist software is ranked first on Everything Xiaomi?
Zoom Scheduler is ranked #1 of 25 with a score of 7.0. Amazon Q is second and Google Agent Assist third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, RingCentral RingCX has the lowest first paid tier we found: $65/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.