Jira is a project management tool for teams that need to plan, organize and track work.
Alternatives to Xurrent IMR
Freshservice is an AI-powered IT management solution designed to simplify employee experiences.
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InvGate Service Desk
AndroidiOSWebAPI7.9From $500 a year - 5

SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI7.9From $89 a month - 6

TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI7.8From £51 a month - 7
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
Free planWebAPISelf-hosted7.6Free plan - 8

SymphonyAI IT Service Management
SymphonyAI IT Service Management is a web-based service management offering built on Apex Aspen, SymphonyAI’s AI-powered enterprise IT service management platform.
AndroidiOSWebAPI7.4From $89 a month - 9

Ivanti Neurons for Enterprise Service Management
Ivanti Neurons for Enterprise Service Management extends IT service-management workflows into areas such as HR, facilities, security, and other departments.
AndroidiOSWebAPI7.1 - 10

Gfacility
Gfacility is a cloud platform that brings IT, facility, and workplace service management together for enterprise teams.
AndroidiOSWebAPI6.9 - 11

Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 12

HaloITSM
HaloITSM is a service management platform for IT teams and departments such as HR, Facilities, Finance and Legal, all under one platform and licence.
AndroidiOSWebAPI6.5 - 13
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.
AndroidiOSWebAPI6.5 - 14

ZentraITSM
ZentraITSM is an IT service management platform for handling incidents, service requests, problems, changes, assets, configuration records,…
WebAPISelf-hosted6.4From $19 a month - 15

IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service requests and support functions together across IT and business departments.
AndroidiOSWebWindows6.3 - 16
ServiceCore
ServiceCore is an IT service management and enterprise service management platform built around ITIL 4 practices.
AndroidiOSWebAPI6.2 - 17

iET Enterprise Service Management
iET Enterprise Service Management helps organizations digitize service processes across business divisions and departments.
AndroidiOSWebAPI6.0 - 18

Marval MSM
Marval MSM is an IT service management platform for coordinating consistent service processes across an organisation.
WebAPISelf-hosted6.0 - 19
Keolux One
Keolux One is a paid cloud service-management platform for IT and non-IT departments.
AndroidiOSWeb5.9From €420 a month - 20
OpenText Service Management
AndroidiOSWeb5.8 - 21

EasyVista Service Manager
EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.
WebSelf-hosted5.7 - 22

Matrix42 Enterprise Service Management
AndroidiOSWeb5.6 - 23

ServiceNow Enterprise Service Management
ServiceNow Enterprise Service Management is cloud-based software for managing services and workflows across non-IT departments.
AndroidiOSWeb5.3 - 24
Wolken AI Enterprise Service Management
Wolken AI Enterprise Service Management brings requests from IT, HR, Facilities, and Finance into one workflow engine.
WebAPI5.3 - 25
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web5.0 - 264.9
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