ServiceCore

C tier on IT Problem Management SoftwareScore 5.1 · #41 of 41

Android app: Yes
Free plan: No
Runs on: Android, api, iOS, self-hosted, Web

servicecore.app

Summary

ServiceCore is ranked #41 of 41 in IT problem management software on Everything Xiaomi. It runs on Android, API, iOS, Self-hosted, Web. There is no free plan.

ServiceCore plans and pricing

All plans

Pro Full Not published Annual subscription; minimum 10 technicians Pro Lite plus Pro Full modules; quote required servicecore.app · 8 Oct 2026

Standard Not published Annual subscription; minimum 10 technicians Core ITIL 4 practices; exact price by quote servicecore.app · 8 Oct 2026

Pro Lite Not published Annual subscription; minimum 10 technicians Standard edition plus Pro Lite modules; quote required servicecore.app · 8 Oct 2026

Compared on IT problem management software

Free plan: Noservicecore.app
Non-IT departments: Yesservicecore.app
Service catalog: Yesservicecore.app
Workflow automation: Yesservicecore.app
Employee portal: Yesservicecore.app
Knowledge base: Yesservicecore.app
Asset management: Yesservicecore.app
Deployment: bothservicecore.app

Facts

Product: ServiceCore is an IT service management and enterprise service management platform built around ITIL 4 practices.servicecore.app · 8 Oct 2026
Service desk: It brings email, phone, chat, web, and social requests into one queue and includes incident, problem, change, request, knowledge, and SLA management.servicecore.app · 8 Oct 2026
Assets and CMDB: It tracks hardware, software, and licenses and maps configuration item dependencies in a CMDB.servicecore.app · 8 Oct 2026
Automation: The platform offers visual workflows, service automation, approval flows, low-code form design, and an integration/API layer.servicecore.app · 8 Oct 2026
Enterprise scope: Its service management capabilities can also support HR, finance, legal, and facilities teams, with multi-company and multi-tenant options.servicecore.app · 8 Oct 2026
Reporting: Reporting includes real-time dashboards, SLA and performance reports, workload analytics, custom reports, and trend views.servicecore.app · 8 Oct 2026
Integrations: Integration Management provides REST endpoints using HTTP and JSON, plus email integration, inbound and outbound flows, webhooks, and field mapping.servicecore.app · 8 Oct 2026
Mobile: The mobile service management app supports offline work, tickets and work orders, QR and barcode scanning, signatures, photos, GPS, and push notifications.servicecore.app · 8 Oct 2026
Security: The Integration Platform says API keys, OAuth 2.0, basic auth, and mTLS credentials are stored in an encrypted secret vault and integration runs are traceable.servicecore.app · 8 Oct 2026
Licensing limit: ServiceCore requires a minimum of 10 technicians, and ESM sub-tenant technicians are licensed separately per tenant.servicecore.app · 8 Oct 2026
Support: Support is available by email-to-ticket, self-service portal, phone, remote desktop, knowledge base and documentation, and in-product form.servicecore.app · 8 Oct 2026
Audience: The maker positions Standard for small and medium-sized service providers and describes the wider product as serving enterprise organizations and business units.servicecore.app · 8 Oct 2026
Company history: The maker says ServiceCore grew from Educore, founded in 2000, and describes its experience as spanning back to 2000.servicecore.app · 8 Oct 2026