4
Ivanti Neurons for Enterprise Service Management
Ivanti Neurons for Enterprise Service Management extends IT service-management workflows into areas such as HR, facilities, security, and other departments.
AndroidiOSWebAPI
7.2
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5
TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI
7.1From £51 a month
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6
HaloITSM
HaloITSM is a service management platform for IT teams and departments such as HR, Facilities, Finance and Legal, all under one platform and licence.
AndroidiOSWebAPI
7.0From $83,333.33 a month
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7
SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI
7.0From $89 a month
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8
Xurrent IMR
Xurrent IMR manages incident response workflows for production teams such as SRE, DevOps, and IT.
AndroidiOSWebAPI
7.0From $6 a month
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9
Gfacility
Gfacility is a cloud platform that brings IT, facility, and workplace service management together for enterprise teams.
AndroidiOSWebAPI
6.9
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10
InvGate Service Desk
WebAPILinuxSelf-hosted
6.9From $41.67 a month
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11
Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI
6.7
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12
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets throughout their lifecycle.
AndroidiOSWebAPI
6.6
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13
ManageEngine AssetExplorer
ManageEngine AssetExplorer is asset-management software available as cloud or on-premises, with a free edition and a 30-day fully functional trial.
Self-hosted
6.6From $26.25 a month
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14
ManageEngine ServiceDesk Plus
AndroidiOSWebLinux
6.4From $13 a month
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15
ZentraITSM
ZentraITSM is an IT service management platform for handling incidents, service requests, problems, changes, assets, configuration records,…
WebAPISelf-hosted
6.4From $19 a month
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16
IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service requests and support functions together across IT and business departments.
AndroidiOSWebWindows
6.3
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17
ServiceCore
ServiceCore is an IT service management and enterprise service management platform built around ITIL 4 practices.
AndroidiOSWebAPI
6.1
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18
iET Enterprise Service Management
iET Enterprise Service Management helps organizations digitize service processes across business divisions and departments.
AndroidiOSWebAPI
6.0
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19
Marval MSM
Marval MSM is an IT service management platform for coordinating consistent service processes across an organisation.
WebAPISelf-hosted
6.0
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20
USU Knowledge Management
USU Knowledge Management helps IT organizations capture, maintain and deliver knowledge through AI-driven workflows, search and chatbots.
WebAPILinuxSelf-hosted
6.0
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21
Keolux One
Keolux One is a paid cloud service-management platform for IT and non-IT departments.
AndroidiOSWeb
5.9From €420 a month
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22
OpenText Service Management
AndroidiOSWeb
5.8
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23
EasyVista Service Manager
EasyVista Service Manager is an IT service management platform for connecting service desk and operations work.
WebSelf-hosted
5.7
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24
Matrix42 Enterprise Service Management
AndroidiOSWeb
5.6
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25
SymphonyAI IT Service Management
SymphonyAI IT Service Management is a web-based service management offering built on Apex Aspen, SymphonyAI’s AI-powered enterprise IT service management platform.
Web
5.5
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26
ServiceNow Enterprise Service Management
ServiceNow Enterprise Service Management is cloud-based software for managing services and workflows across non-IT departments.
AndroidiOSWeb
5.3
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27
Hornbill Service Manager
Web
4.9
Visit
28
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web
4.9
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