Serif places an AI employee in shared email addresses such as info@, support@, and billing@ to handle routine messages.
Alternatives to UnInbox
Coherence is a customer operations platform from Brightyard, Inc.
- 4

Front
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWebAPI7.9From $25 a month - 5

Drag
Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app.
AndroidiOSWebAPI7.8From $12 a month - 6
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for handling incoming and outgoing messages.
Free planAndroidiOSWeb7.4From $0.99 a month - 7

Gmelius
Gmelius is a Gmail-native platform for setting up AI agents to handle defined team jobs across connected tools.
AndroidiOSWebAPI7.3From $228 a year - 8

Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.3From €299 a month - 9

Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 10
Shared Inbox by Canary
Shared Inbox by Canary brings team email and helpdesk work into a shared workspace.
iOSWebmacOSWindows7.0From $10 a month - 11

Helpwise
Helpwise is a customer communications tool that gathers queries from multiple channels in a Universal Inbox for teams to manage and answer together.
AndroidiOSWeb6.9From $15 a month - 12
Loop Email
AndroidiOSWebmacOS6.9From $18.75 a month - 13

Sortd
Sortd turns Gmail conversations into a visual workflow for teams, assigning each conversation an owner, status and deadline.
AndroidiOSWebAPI6.9From $10 a month - 14

Keeping
Keeping turns Gmail and Google Workspace into a shared inbox and help desk where teams handle customer emails as tickets.
AndroidiOSWebExtension6.8From $14 a month - 15

Maxdesk
Maxdesk is a web-based help desk for teams that handle customer support through email.
Free planWeb6.8From $20 a month - 16

Missive
Missive is a paid email and collaboration app available on the web, Windows, macOS, iOS, and Android.
AndroidiOSWebWindows6.7From $14 a month - 17
Sharebox
Sharebox turns Google Groups into shared inboxes managed from Gmail through a Chrome extension sidebar.
Free planWebExtension6.7From $79 a month - 18
Team Engine
Team Engine is recruiting and retention software for field-based, deskless, and multilingual workforces.
AndroidiOSWeb6.7From $400 a month - 19
Zavu Inbox
Zavu Inbox is an open-source messaging API for sending and receiving communications across channels, with web access.
Free planWebAPI6.7From $20 a month - 20
ShareMail
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.
AndroidWeb6.6From $6 a month - 21

SupportBee
WebAPI6.6From $20 a month - 22
Emailgistics
Emailgistics adds shared-mailbox assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 inside Outlook.
WebWindows6.4From $13 a month - 23

Jelly
Jelly is a paid web-based shared inbox for small teams that collaboratively triage, assign, and answer email.
Web6.2From $319 a year - 24

Sektra AI
Web6.1From $29 a month - 25
Unibox
Web6.1From $49 a month - 26
ZapMail
ZapMail is a collaborative email service for teams using real addresses, shared inboxes, and AI assistance.
Web6.1 - 27

MailStack
MailStack is an open-source, self-hosted mail server and shared team inbox for controlled, receive-only business email.
Free planWebSelf-hosted5.9Free plan - 28
Startup Mail
WebAPI5.8From $1 a month - 29

Hiver
API5.7From $25 a month


