Loop Email
The facts below are what the maker publishes about Loop Email, checked and dated. Our editors have not written about it yet.
Plans and prices
From Loop Email's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $18.75 a month | 3 shared inboxes · email channels · basic email reports · in-app support · monthly; per user/month; minimum 3 users |
| Pro | $375 a month | 10 shared inboxes · email channels · automated workflow rules · personalized reports · in-app support · monthly; per user/month; minimum 10 users |
| Enterprise | Priced on request | 10+ shared inboxes (pay per additional) · email channels · automated workflow rules · custom reports · dedicated support · custom migration · monthly; per person/month; minimum 30 users |
The facts
Each one read from Loop Email's own pages, with the date it was checked.
What it does
- Collaboration
- Teams can assign conversation owners, mention teammates, use direct messages, and chat privately on email threads.checked 2 Oct 2026
- Customer response tools
- Features include shared templates, collision detection, round robin and workload assignment, and SLA notifications.checked 2 Oct 2026
- Email providers
- The product says it connects to email providers including Gmail, Outlook, Exchange, and IMAP.checked 2 Oct 2026
- Encryption
- The privacy policy says data in transit is protected with HTTPS/TLS 1.2 and describes encryption using AES_128_GCM.checked 2 Oct 2026
- Privacy and infrastructure
- Loop says it stores data using AWS, uses OAuth 2.0 where supported, and stores credentials in Microsoft Azure Key Vault when OAuth is unavailable.checked 2 Oct 2026
- Product
- Loop is a team email and customer operations platform with shared inboxes for managing customer and internal conversations.checked 2 Oct 2026
- Reporting
- Loop provides customizable and automated reports with team productivity metrics.checked 2 Oct 2026
- Security
- Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing.checked 2 Oct 2026
- Support
- Starter and Pro list in-app support, while Enterprise lists dedicated support; the site also links to a help center and offers demos.checked 2 Oct 2026
- Workflow automation
- Loop offers shared and personal rules to automate inbox workflows, plus SLA reminders and notifications.checked 2 Oct 2026
The company
- Company history
- The company’s timeline identifies 2018 as the year it launched Loop Email, following products named 4th Office Premium in 2014 and 4th Office in 2016.checked 2 Oct 2026
- Headquarters
- Ljubljana, Sloveniachecked 28 Sep 2026
- Intended teams
- The company describes Loop as an email management app for teams and presents use cases for agencies, ecommerce, logistics, finance, IT services, travel, and enterprise.checked 2 Oct 2026
- Maker
- The privacy policy identifies Nito d.o.o. as the provider of Loop Email applications and services.checked 2 Oct 2026
Money
- Plan limits
- Starter requires at least 3 users and includes 3 shared inboxes; Pro requires 10 users and includes 10 shared inboxes; Enterprise requires 30 users and includes 10 or more inboxes with additional inboxes charged separately.checked 2 Oct 2026
- Trial
- The 14-day free trial does not require credit card information and charges begin only after subscribing to a paid plan.checked 2 Oct 2026
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