Loop Email
6.9#12 in shared inbox softwareFrom $18.75 a monthAndroidiOSWebmacOS
VisitLoop Email vs Serif
What both publish
| Fact | Loop Email | Serif |
|---|---|---|
| Email providers | The product says it connects to email providers including Gmail, Outlook, Exchange, and IMAP. | Serif connects to Google Workspace or Microsoft 365 and can also use an address of its own. |
| Product | Loop is a team email and customer operations platform with shared inboxes for managing customer and internal conversations. | Serif places an AI employee in shared addresses such as info@, support@, and billing@ to answer routine email. |
| Security | Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing. | Serif states that it is SOC 2 Type 2, GDPR, and HIPAA compliant, and that emails are not used to train general AI models or stored on its servers. |
Loop Email plans
- Starter$18.75 a month
- Pro$375 a month
- EnterprisePriced on request
Serif plans
- Lite$30 a month
- Standard$50 a month
- Pro$200 a month
- Team$50 a month
- EnterprisePriced on request
- FreeFree
Pick Loop Email if…
You want what its maker publishes above — check its page for the details.
Pick Serif if…
Serif is aimed at small businesses and operations teams that want routine shared-inbox and document tasks automated. Its escalation and approval options may suit teams that want to review replies before allowing more independent handling.