18.1
Serif places an AI employee in shared email addresses such as info@, support@, and billing@ to handle routine messages.
Free planiOSWebmacOS
Best Shared Inbox Software in 2026
When several people handle incoming email, shared inbox software can help coordinate who owns a conversation and who replies. Compared on assignment automation and collision detection, these options also show details such as internal comments, supported mail platforms and shared mailboxes. Help Scout, Drag and Loop Email are among the entries to consider as you compare how teams can organize shared messages. Mobile…
28.0
Coherence is a customer operations platform from Brightyard, Inc.
Free planAndroidWebAPI
37.9
Free planOpen sourceWebAPILinux
- 4
Front
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWebAPI7.9From $25 a month - 5
Drag
Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app.
AndroidiOSWebAPI7.8From $12 a month - 6
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for handling incoming and outgoing messages.
Free planAndroidiOSWeb7.4From $0.99 a month - 7
Gmelius
Gmelius is a Gmail-native platform for setting up AI agents to handle defined team jobs across connected tools.
AndroidiOSWebAPI7.3From $228 a year - 8
Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.3From €299 a month - 9
Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 10
Shared Inbox by Canary
Shared Inbox by Canary brings team email and helpdesk work into a shared workspace.
iOSWebmacOSWindows7.0From $10 a month - 11
Helpwise
Helpwise is a customer communications tool that gathers queries from multiple channels in a Universal Inbox for teams to manage and answer together.
AndroidiOSWeb6.9From $15 a month - 12
Loop Email
AndroidiOSWebmacOS6.9From $18.75 a month - 13
Sortd
Sortd turns Gmail conversations into a visual workflow for teams, assigning each conversation an owner, status and deadline.
AndroidiOSWebAPI6.9From $10 a month - 14
Keeping
Keeping turns Gmail and Google Workspace into a shared inbox and help desk where teams handle customer emails as tickets.
AndroidiOSWebExtension6.8From $14 a month - 15
Maxdesk
Maxdesk is a web-based help desk for teams that handle customer support through email.
Free planWeb6.8From $20 a month - 16
Missive
Missive is a paid email and collaboration app available on the web, Windows, macOS, iOS, and Android.
AndroidiOSWebWindows6.7From $14 a month - 17
Sharebox
Sharebox turns Google Groups into shared inboxes managed from Gmail through a Chrome extension sidebar.
Free planWebExtension6.7From $79 a month - 18
Team Engine
Team Engine is recruiting and retention software for field-based, deskless, and multilingual workforces.
AndroidiOSWeb6.7From $400 a month - 19
Zavu Inbox
Zavu Inbox is an open-source messaging API for sending and receiving communications across channels, with web access.
Free planWebAPI6.7From $20 a month - 20
ShareMail
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.
AndroidWeb6.6From $6 a month - 21
SupportBee
WebAPI6.6From $20 a month - 22
UnInbox
Free planWebAPISelf-hosted6.5From $12 a month - 23
Emailgistics
Emailgistics adds shared-mailbox assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 inside Outlook.
WebWindows6.4From $13 a month - 24
Jelly
Jelly is a paid web-based shared inbox for small teams that collaboratively triage, assign, and answer email.
Web6.2From $319 a year - 25
Sektra AI
Web6.1From $29 a month