Best Shared Inbox Software in 2026
Updated
In short: Help Scout is ranked #1 of 30 as of 2 October 2026, ahead of Drag and Loop Email. The lowest first paid tier on this page is Drag at $1/mo.
When several people handle incoming email, coordination features can shape how smoothly a shared mailbox works. Compare assignment automation, collision detection, and internal comments, as well as the mail platforms supported and number of shared mailboxes. Mobile apps may be relevant for teams working away from a desk; free-plan availability and paid-from pricing help with access and cost comparisons. Help Scout, Hiver, and Missive are among the first entries, followed by Drag and Zoho TeamInbox. Front, Sortd, and Helpwise also appear near the top of the ranking. Consider how your team assigns conversations and communicates internally as you weigh the listed capabilities.
30 shared inbox software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#2 Drag Runner-up · 6.6 $1/mo
#3 Loop Email Also great · 6.6 $18.75/mo- Free planFree trial api
- Free plan
- Yes
- Paid from
- 25 /user/mo
RecognisedDocumentedFree planPlatforms$25/mofirst paid tier About Help ScoutVisit site - Free trial AndroidapiextensioniOSmacOSWebWindows
- Free plan
- No
- Paid from
- 12 /user/mo
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms$1/mofirst paid tier About DragVisit site - Free trial AndroidiOSmacOSWebWindows
- Free plan
- No
- Shared mailboxes
- 3
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms$18.75/mofirst paid tier About Loop EmailVisit site - Free trial AndroidiOSWeb
- Free plan
- No
- Paid from
- 12 /user/mo
- Shared mailboxes
- 3
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms$1/mofirst paid tier About HelpwiseVisit site - WebWindowsmacOSiOSAndroid
- Free plan
- No
- Paid from
- 14 /user/mo
RecognisedDocumentedFree planPlatforms$14/mofirst paid tier About MissiveVisit site - Free trial AndroidapiextensioniOSWeb
- Free plan
- No
- Paid from
- 10 /user/mo
- Shared mailboxes
- 2
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms$10/mofirst paid tier About SortdVisit site - WebWindowsmacOSiOS
- Free plan
- No
RecognisedDocumentedFree planPlatforms$30/mofirst paid tier About SerifVisit site - WebiOSAndroid
- Free plan
- No
- Paid from
- 19 /user/mo
RecognisedDocumentedFree planPlatforms$19/mofirst paid tier About GmeliusVisit site - api
- Free plan
- Yes
- Paid from
- 40 /user/mo
RecognisedDocumentedFree planPlatforms - api
- Free plan
- Yes
- Paid from
- 25 /user/mo
RecognisedDocumentedFree planPlatforms$25/mofirst paid tier About HiverVisit site - WebiOSAndroid
- Free plan
- Yes
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - WebmacOSWindowsiOS
- Free plan
- No
- Paid from
- 10 /user/mo
- Shared mailboxes
- 1
- Internal comments
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - WebAndroid
- Free plan
- Yes
- Internal comments
- Yes
- Collision detection
- Yes
RecognisedDocumentedFree planPlatforms - WebWindows
- Free plan
- No
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - api
- Free plan
- No
- Paid from
- 25 /user/mo
RecognisedDocumentedFree planPlatforms$25/mofirst paid tier About FrontVisit site - Web
- Free plan
- Yes
- Shared mailboxes
- 1
- Internal comments
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - WebAndroid
- Free plan
- No
- Paid from
- 6 /user/mo
- Shared mailboxes
- 1
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms€299/mofirst paid tier About TrengoVisit site - Web
- Free plan
- No
- Paid from
- 14 /user/mo
- Shared mailboxes
- 2
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - api
- Free plan
- No
- Paid from
- 17 /user/mo
RecognisedDocumentedFree planPlatforms$17/mofirst paid tier About SupportBeeVisit site - WebiOSAndroid
- Free plan
- No
- Internal comments
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- Yes
- Paid from
- 12 /user/mo
- Internal comments
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Shared mailboxes
- 3
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 29 /user/mo
- Shared mailboxes
- 2
- Internal comments
- Yes
- Collision detection
- Yes
- Assignment automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which shared inbox software is ranked first on Everything Xiaomi?
Help Scout is ranked #1 of 30 with a score of 6.9. Drag is second and Loop Email third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Drag has the lowest first paid tier we found: $1/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.