Drag
- Android app
- Yes
- Free plan
- Trial only
- Paid plans from
- $1/mo
- Runs on
- Android, api, Browser extension, iOS, Mac, Web, Windows
Summary
Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app. Teams can organize work with boards, assign messages, add notes and shared drafts, and use collision detection to coordinate replies. The inbox can bring email, WhatsApp, a live-chat channel in early access, and a help center into one queue. Varley provides Copilot, Agents, Intelligence, and email assists. AI features are included in Plus and Pro; Starter can add AI credits. Drag connects with Google Workspace and WhatsApp, supports more than 5,000 apps through Zapier, and offers a REST API and MCP server. Plans have no seat minimum and allow unlimited users. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro include unlimited rules and longer reporting windows. Pricing starts at $12/user/mo billed annually, with a seven-day trial that includes Pro features and requires no credit card.
Who it is for
Drag suits support, sales, operations, IT, or HR teams of up to 200 people working in Gmail and Google Workspace. It may fit teams that want shared email workflows alongside other customer channels.
What is good
- Boards, assignments, notes, and shared drafts support team workflows.
- Collision detection helps coordinate email responses.
- One queue supports email, WhatsApp, early-access live chat, and help center.
- Unlimited users with no seat minimum.
- Seven-day trial includes Pro features without a credit card.
What to know first
- No free plan.
- Starter limits automation rules to 10.
- Live chat is in early access.
- AI features are included in Plus and Pro; Starter needs AI credits.
Verdict
Drag combines shared Gmail work with team assignments and multiple customer channels. Compare plan limits and the annual-billing price with the features your team needs.
Drag plans and pricing
All plansCompared on AI email assistants
- Free plan
- Nodragapp.com
- Paid from
- $12/user/modragapp.com
Facts
- Product
- Drag is an AI-powered shared inbox for Gmail teams, usable inside Gmail or in the Drag web app.dragapp.com · 2 Oct 2026
- Team workflow
- Shared inboxes use boards, assignments, notes, shared drafts, and collision detection to help teams work on customer email together.dragapp.com · 2 Oct 2026
- AI
- Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits.dragapp.com · 2 Oct 2026
- Channels
- Drag supports email, WhatsApp, live chat in early access, and a help center in one queue.dragapp.com · 2 Oct 2026
- Integrations
- Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server.dragapp.com · 2 Oct 2026
- Security
- Drag says it is GDPR compliant and CASA Tier 2 certified, encrypts application communications with TLS 1.2 and data at rest with AES-256, and does not store email content.dragapp.com · 2 Oct 2026
- Security architecture
- Drag says shared inbox emails are not duplicated across individual inboxes and that access can be revoked when a teammate leaves.dragapp.com · 2 Oct 2026
- Support
- Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support.dragapp.com · 2 Oct 2026
- Plan limits
- All plans allow unlimited users with no seat minimum; Starter has up to 10 automation rules and a 3-month reporting window, compared with unlimited rules and 6 months on Plus and 12 months on Pro.dragapp.com · 2 Oct 2026
- Who it serves
- Drag describes its target users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.dragapp.com · 2 Oct 2026
- Platforms
- Drag lists a Chrome extension, web app, desktop app, iOS and Android apps, REST API, and MCP server.dragapp.com · 2 Oct 2026
- Trial
- The 7-day free trial includes every Pro feature and requires no credit card.dragapp.com · 2 Oct 2026
Best Drag alternatives
See all 12
Where it ranks on Everything Xiaomi
Is Drag yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- dragapp.com/about/· checked 2 Oct 2026
- dragapp.com/pricing/· checked 2 Oct 2026
- dragapp.com/integrations/· checked 2 Oct 2026
- dragapp.com/security/· checked 2 Oct 2026