18.1
Serif places an AI employee in shared email addresses such as info@, support@, and billing@ to handle routine messages.
Free planiOSWebmacOS
Best Email Collaboration Software in 2026
Email collaboration software gives teams a shared way to handle incoming messages. Depending on the tool, you can route inbox channels, assign email, work on shared drafts, approve replies and set automation rules. Check Android support first if you work from a Xiaomi, Redmi or POCO phone or tablet. Then compare web, iOS, Windows, macOS or API access, plus email providers and the collaboration features you need.
28.0
Coherence is a customer operations platform from Brightyard, Inc.
Free planAndroidWebAPI
37.9
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWeb
- 4
HubSpot CRM
HubSpot CRM brings customer data and reporting into a unified view, with tools for managing sales activity and team conversations.
Free planAndroidiOS7.9From $15 a month - 5
Pipedrive
AndroidiOSWebAPI7.9From $14 a month - 6
Drag
Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app.
AndroidiOSWebAPI7.8From $12 a month - 7
Spike
Spike is an email and collaboration app with a unified inbox, scheduled sending, and calendar tools.
Free planAndroidiOSWebmacOS7.8From $4 a month - 8
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for handling incoming and outgoing messages.
Free planAndroidiOSWeb7.4From $0.99 a month - 9
Gmelius
Gmelius is a Gmail-native platform for setting up AI agents to handle defined team jobs across connected tools.
AndroidiOSWebAPI7.3From $228 a year - 10
Yorlet
Yorlet is a lettings platform for managing leasing, billing, payments, owner accounting, maintenance, compliance, risk and resident experiences.
Free planAndroidiOSWebAPI7.3From £1 a month - 11
Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 12
Litmus
Litmus is an email workflow platform for teams building, testing, monitoring, and analyzing campaigns.
WebAPIExtension7.2From $79 a month - 13
Shared Inbox by Canary
Shared Inbox by Canary brings team email and helpdesk work into a shared workspace.
iOSWebmacOSWindows7.0From $10 a month - 14
Helpwise
Helpwise is a customer communications tool that gathers queries from multiple channels in a Universal Inbox for teams to manage and answer together.
AndroidiOSWeb6.9From $15 a month - 15
Maxdesk
Maxdesk is a web-based help desk for teams that handle customer support through email.
Free planWeb6.8From $20 a month - 16
Missive
Missive is a paid email and collaboration app available on the web, Windows, macOS, iOS, and Android.
AndroidiOSWebWindows6.8From $14 a month - 17
HubSpot Live Chat
Free planAndroidiOSWeb6.7Free plan - 18
Sharebox
Sharebox turns Google Groups into shared inboxes managed from Gmail through a Chrome extension sidebar.
Free planWebExtension6.7From $79 a month - 19
Team Engine
Team Engine is recruiting and retention software for field-based, deskless, and multilingual workforces.
AndroidiOSWeb6.7From $400 a month - 20
ShareMail
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.
AndroidWeb6.6From $6 a month - 21
SupportBee
WebAPI6.6From $20 a month - 22
Emailgistics
Emailgistics adds shared-mailbox assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 inside Outlook.
WebWindows6.4From $13 a month - 23
Consolidate
AndroidiOSWebLinux6.2From €288 a year - 24
Mailtwine
Mailtwine is an email service for Android, iOS, Linux, macOS, web, and Windows.
Free planAndroidiOSWebLinux6.2Free plan - 25
Spark for Teams
Free planAndroidiOSmacOSWindows6.2Free plan
Choosing well
Check Android and other platforms
Look for an Android app when mobile inbox work matters. Confirm whether the service also runs on the web, iOS, Windows or macOS, or offers an API for your workflow.
Compare plans and trials
A free plan can help you start without a subscription. Paid pricing may be shown per user and may require annual billing, so check the stated starting price and billing term.
A free trial gives you time to review the workflow before paying. Trial periods differ between services.
Match inbox work to your team
Compare the inbox channels a service can bring together and whether it supports email assignment. These details affect how messages are routed and owned.
Review reply controls
Shared drafts let teammates work on a response before sending. Email approvals add a review step when replies need sign-off, so compare both features with your process.
Check providers and rules
Confirm that the email providers you use are supported. Automation rules can handle repeat actions, but the available rule options vary by service.
Questions people ask
Do these tools have Android apps?
Android is one of the platforms represented in this category, but support differs by service. Check the individual listing before choosing a tool for a Xiaomi, Redmi or POCO device.
Can I try email collaboration software for free?
Services in this category may offer a free plan, a free trial or paid access without a free plan. Check the plan details and trial period for the service you are considering.
What should I compare besides price?
Compare inbox channels, email assignment, shared drafts, email approvals, supported providers and automation rules, along with the platforms you need.
What are shared drafts used for?
Shared drafts let teammates prepare and edit an email together before it is sent. Check whether the service includes this feature.
Do these services support email approvals?
Email approvals are a comparison point for this category. Check the individual service to confirm whether approval steps fit your workflow.