Yorlet

Yorlet brings lettings operations into one platform, aimed at property managers, build-to-rent and student housing operators, and enterprise teams. Its breadth suits organizations coordinating the full tenancy lifecycle; smaller teams or buyers who need clear core pricing may find it harder to justify.

Overview

Yorlet connects leasing, billing, payments, owner accounting, maintenance, compliance, risk and resident services. That range can reduce the need to coordinate separate tools across an organization, while resident communications and a portal carry the service beyond back-office work. It is designed for operational breadth rather than a single narrow property task.

Onboarding includes migration from a current provider, team training and support, and go-live planning. Those services matter for teams moving established property data and processes, though they do not remove the need to assess how a tailored package will fit the business.

Key features

Leasing and payments

Leasing covers applications, deposit protection, referencing, digital contracts and signatures, embedded payments, renewals and void identification. Together, these functions cover much of the path from applicant to resident and the transition between tenancies. Payments support cards, Direct Debit, bank transfer and open banking; refunds and disputes are tracked against the original payment, keeping follow-up connected to the transaction.

Maintenance and resident operations

Maintenance workflows include requests, contractor assignment and dispatch, scheduling, quotes and invoicing, compliance tracking and reporting. The optional Maintenance AI add-on adds triage and prioritisation, diagnosis from tenant photos, contractor recommendations and predictive insights. Its per-unit charge makes it worth weighing against the value of those extra capabilities at the scale of the portfolio.

Resident communications and a resident portal extend the platform to tenant-facing operations. For teams that also need specialist checks, Guardrails covers ongoing customer risk monitoring and identity, income, Right to Rent, sanctions and network checks; income verification is separately priced.

Integrations, API and AI controls

Connections include NetSuite, QuickBooks, Sage, Xero, Capsule, HubSpot, Microsoft Dynamics 365 Sales and Salesforce. Yorlet Platform also provides public API resources, webhooks and events, API keys and logs, sandbox access, data imports and hosted frontends. This is a meaningful strength for teams joining property workflows to existing finance, sales or internal systems.

Yorlet AI actions can be allowed, sent for human approval or denied under an agent policy, and the assistant remains bound by existing access controls. That offers a way to govern automated actions rather than treating them as unrestricted. Yorlet AI Free is limited to 20 messages per user each month; Standard raises that to 200 and adds Recover triage, email-agent drafts, and Claude and ChatGPT.

Reporting and support

Prism works from a curated, read-only snapshot, so it cannot edit or delete Yorlet records. Standard refreshes overnight; Premium uses hourly incremental refreshes. This is suitable for querying operational data, but not for teams expecting reporting to double as a record-editing workflow. Standard support includes email, documentation, support articles and online training. Premium has a six-hour response SLA, while Enterprise adds a four-hour SLA and a 30-minute response SLA for business-critical issues.

Pricing

Yorlet has a freemium model, a free plan and a 14-day trial, but its core packages use custom pricing. Standard core platform includes Leasing, Billing, Owners and Payments. Custom core package is tailored for large businesses. Recover is a separate option for invoices more than 28 days past due. Without a public core price, buyers should compare a tailored quote against the specific operations they need rather than infer the full cost from the smaller add-ons.

Plan	Price and terms	What it includes
Standard core platform	Custom pricing	Leasing, Billing, Owners and Payments
Custom core package	Custom pricing	Tailored package for large businesses
Recover	Custom pricing	Only invoices more than 28 days past due
Bacs Direct Debit	£1.00 per month billed; £2.00 minimum, £4.00 cap	Bacs Direct Debit
Local payment methods	£1.00 per month billed; £2.00 minimum, £4.00 cap	Local payment methods
Guardrails subscription	£100.00 per month, billed monthly	Continuous customer risk monitoring and identity, income, Right to Rent, sanctions and network checks
Network check	£2.00 per month; no charge when a person cannot be confidently identified; 12 months coverage	Network check
Yorlet AI Free	£0.00 per free	Included for every team member; 20 messages per user each month; account-scoped assistant
Maintenance AI add-on	£0.50 per unit/month	AI-powered triage and prioritisation, issue diagnosis from tenant photos, contractor recommendations and predictive maintenance insights
Maintenance Standard	£1.00 per unit/month	Maintenance requests, contractor assignment and dispatch, scheduling, quotes and invoicing, compliance tracking and reporting
Income verification	£2.00 per month	Open-banking income verification and uploaded income documents
Yorlet AI Standard	£20.00 per seat/month, or £192/year	200 messages per user each month, Recover triage, email-agent drafts, Claude and ChatGPT

The free AI tier is a modest starting point for occasional assistant use, not a high-volume allowance. Standard’s 200 monthly messages per user and added capabilities fit teams with a more regular need, but its per-seat charge scales with the number of users. Maintenance pricing is per unit, while the payment-method plans have a stated minimum and cap; those terms can matter more than the headline monthly amount for smaller portfolios. The 14-day trial provides a short evaluation window, but the core package remains a custom quote.

Platforms

Yorlet is available on Android, iOS and web, with API access for integrations and extensions. That combination suits teams working across mobile and desktop as well as organizations connecting the platform to other systems.

Who it's for

Yorlet is a strong candidate for property managers, build-to-rent operators, student housing providers and enterprise lettings teams that need leasing, resident operations, payments and maintenance in one system. Teams with integration work or governed AI use may also value its API resources and action controls. It is a weaker fit for buyers who need a published core price to shortlist products quickly, or who expect Prism to change records.

Pros and cons

• Broad tenancy coverage: Leasing, payments, maintenance, compliance, owner accounting and resident services are brought together, which suits teams coordinating multiple operational stages.
• Useful integration options: Named accounting and CRM integrations sit alongside API resources, webhooks, sandbox access and imports, giving larger teams several routes to connect systems.
• Governed AI actions: Actions can be permitted, require approval or be denied, and remain subject to existing access controls.
• Custom core pricing: The principal packages have no stated price, making early budget comparison difficult.
• Prism is read-only: It can query a curated snapshot but cannot edit or delete records, so it will not suit reporting workflows that need write-back.
• Add-ons have different charging bases: Some are priced per unit, one is per seat, and payment methods have minimum and cap terms; buyers need to model the total for their own operation.

Alternatives

For a broader comparison of student-focused tools, browse Student Housing Software. Consider these alternatives when their pricing or narrower stated offering better matches the need:

• SpaceBasic is worth considering for a free option with Excel uploads, cross-platform sync, task automation, unlimited daily check-ins, a resource library and mobile access.
• Platuni Maintenance is a more focused choice for maintenance: its free Starter plan covers up to one unit, requests and basic work orders, while Growth starts at a minimum of 10 units.
• Entrata is another property-management platform to compare if you are willing to contact sales for a demo and pricing.
• Tera is another paid option for Android, iOS and web.
• RealPage Student is an alternative student housing platform with sales-contact pricing.
• Housing.Cloud is another paid, web- and API-based option.
• Revela may suit buyers who prefer one fee for the entire platform, with pricing obtained by contacting Revela.
• RMS Cloud is another paid property management system to compare.

Verdict

Choose Yorlet if your lettings operation needs leasing, payments, maintenance and resident services connected, with integration options and governed AI controls. Its broad operational scope is the clearest reason to choose it. Look elsewhere if reporting must edit records through Prism or if a stated core price is essential before you can evaluate a platform.