ShareMail
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.
What ShareMail is
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android. Conversations can be assigned to one owner, while teammates leave private comments and @mention each other without exposing notes to customers. Shared drafts are locked to their assignee to prevent overwriting. Rules can tag, assign, route conversations round-robin, or notify teammates, and unlimited rules are included on every plan. Inbox-wide analytics come with every plan; Business adds analytics by teammate. The documentation lists Stripe customer context and Slack or Discord notifications as integrations. ShareMail connects through Google OAuth, sends through the Gmail API, and does not request or store Google passwords. It keeps a synced working copy and selected headers, fetching attachments from Gmail when needed. Personal inboxes are readable only by their owners, including administrators. Signups are not open yet. Android is in beta, and there is no iPhone app.
Good
- Private internal comments and mentions
- Assignee-locked shared drafts
- Unlimited rules on every plan
- Inbox analytics included across plans
- Google OAuth without stored passwords
Watch out
- Signups are not open yet
- No free plan
- Android app is in beta
- No iPhone app
Who it suits
ShareMail suits small teams sharing a Gmail support inbox and needing assignments, internal collaboration, and automated routing. It is intended for teams comfortable using web or Android access while signups remain closed.
Verdict
ShareMail focuses on coordinated Gmail inbox work, combining ownership, private collaboration, rules, and analytics. Its closed signups, beta Android app, missing iPhone app, and unshipped SSO/SAML and audit-trail export are important constraints.
Plans and prices
From ShareMail's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $6 a month | Up to 3 users · 1 shared inbox + personal inboxes · Inbox analytics · Two-way Gmail sync · Human support · $6 /user/mo; flat, no annual fine print |
| Team | $12 a month | Unlimited shared inboxes and users · Free collaborator seats · Unlimited rules, templates, and tags · Human support · $12 /user/mo; or $10 billed annually |
| Business | $19 a month | Everything in Team · Analytics by teammate · SSO / SAML, coming at launch · Priority support with screen shares · Uptime SLA · $19 /user/mo; or $15 billed annually |
The facts
Each one read from ShareMail's own pages, with the date it was checked.
What it does
- Analytics
- Inbox-wide analytics are included on every plan; analytics broken down by teammate are on Business.checked 7 Oct 2026
- Assignments and drafts
- Conversations can be assigned to one owner, and shared drafts are locked to their assignee to prevent teammates overwriting each other.checked 7 Oct 2026
- Automation
- Rules can tag, assign, round-robin, or notify, and the site says unlimited rules are included on every plan.checked 7 Oct 2026
- Availability
- The site says signups are not open yet and invites visitors to join its email list for launch.checked 7 Oct 2026
- Certification
- The company says it does not claim SOC 2 certification, and that SSO/SAML and audit-trail export are not yet shipped.checked 7 Oct 2026
- Collaboration
- Teammates can leave internal comments and @mention each other inside a conversation; customers cannot see the comments.checked 7 Oct 2026
- Data handling
- ShareMail stores a synced working copy and selected headers; attachments are fetched from Gmail on demand rather than copied wholesale.checked 7 Oct 2026
- Gmail connection
- ShareMail connects through Google OAuth, does not request or store Google passwords, and sends through the Gmail API.checked 7 Oct 2026
- Integrations
- The docs index lists Stripe customer context and Slack or Discord notifications as integrations.checked 7 Oct 2026
- Privacy
- The site says personal inboxes are readable only by their owner, including by administrators, under an access-control rule.checked 7 Oct 2026
- Product
- ShareMail is a shared inbox for small teams that works on top of Gmail.checked 7 Oct 2026
- Support
- Starter and Team include support from humans; Business includes priority support with screen shares.checked 7 Oct 2026
- Who it is for
- The maker says it built ShareMail for small teams sharing a support inbox, starting with its own two-person team.checked 7 Oct 2026
Where it runs
- Platform limits
- The Android app is in beta through Google Play, and the pricing page says there is no iPhone app yet.checked 7 Oct 2026
