Cerb
The facts below are what the maker publishes about Cerb, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cerb's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community | — | Unlimited workers · Unlimited seats · 3 concurrency slots · 2 AI agent turns per slot |
| Cerb Cloud Slots | $40 a month | First 3 slots included · $40 per slot/month; first three included |
| Community self-hosted | Free | Unlimited workers/seats · 3 concurrency slots · 2 AI agent turns per slot · all features · self-hosted · Free forever |
| Cerb Cloud | $40 a month | Managed hosting · backups and point-in-time recovery · scaling/monitoring · free trial while active · $40 per seat/month + $40 per slot/month, first three included |
| Licensed self-hosted | $40 a month | Uncapped concurrency · 6 AI agent turns per slot · queue-lane configuration · same-business-day email support · $40 per seat/month |
The facts
Each one read from Cerb's own pages, with the date it was checked.
What it does
- AI agents
- AI agents are worker records that can own tickets, join groups, use tools, assist staff or customers, and connect to fourteen model providers or a self-hosted endpoint.checked 15 Oct 2026
- API
- The REST Web API supports automation, synchronization, ticket creation, record searches, notifications, tasks and automation execution, with OAuth 2.0 and XML or JSON responses.checked 15 Oct 2026
- API access
- Yeschecked 22 Sep 2026
- Automations
- Cerb includes a browser editor and debugger, the KATA automation language, event and toolbar triggers, visual forms and web-API integration.checked 15 Oct 2026
- Corporate filing
- A California business profile lists Webgroup Media LLC as active, formed April 27, 2001, in Covina, with software as its business activity.checked 15 Oct 2026
- Customer portal
- Yeschecked 22 Sep 2026
- Database support
- The installer supports MySQL and MySQL-compatible forks including Aurora, MariaDB, Percona and WebScaleSQL, with InnoDB recommended.checked 15 Oct 2026
- Documentation
- The documentation covers getting started, administration, development, plugins, security, configuration, upgrades, backups and detailed API references.checked 15 Oct 2026
- Help center
- Yeschecked 22 Sep 2026
- Integrations
- Connected services support OAuth, API keys, bearer tokens, HTTP Basic, AWS credentials, OpenID Connect, SAML, webhooks, portals and plugins.checked 15 Oct 2026
- License
- Cerb uses the Devblocks Public License 1.0, granting royalty-free private use while requiring public source for modifications and prohibiting circumvention of per-seat licensing.checked 15 Oct 2026
- Limit: scaling operations
- Cerb says larger self-hosted deployments may require Redis or compatible caching plus search infrastructure such as Elasticsearch, Qdrant or Pinecone.checked 15 Oct 2026
- Limit: usability polish
- G2 reviewers report that user creation is difficult without SSO, settings can be hard to locate, and visual profile customization is limited.checked 15 Oct 2026
- News: Cerb 12.0
- Cerb 12.0 was described as in development on September 7, 2026 with more than 479 improvements and requirements of PHP 8.5+ plus MySQL 8.0+ or MariaDB 10.5+.checked 15 Oct 2026
- Paid from
- 40checked 22 Sep 2026
- Plugin extensibility
- Plugins can add integrations, record types, automation commands and widgets; third-party plugins may use any license and may be sold.checked 15 Oct 2026
- Praise: customization
- G2 reviewers praise extensive customization, team-specific workflows and configurable personal page views.checked 15 Oct 2026
The company
- Company
- Cerb is made by Webgroup Media, LLC, which lists a Covina, California address and says it was founded in 2001.checked 15 Oct 2026
- Company funding
- The company describes itself as lean, profitable and organically bootstrapped rather than venture funded.checked 15 Oct 2026
- Founded
- 2001checked 28 Sep 2026
- Headquarters
- Covina, California, USAchecked 28 Sep 2026
- Ownership and size
- Crunchbase describes Webgroup Media as a private company headquartered in Brea, California with 1–10 employees and identifies Jeff Standen and Daniel Hildebrandt as principals.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
- Limit: free concurrency
- Community self-hosting is limited to three concurrency slots and two AI-agent turns per slot; licensed installations remove the slot cap and raise turns to six.checked 15 Oct 2026
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