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Coherence vs Loop Email

Coherence logo

Coherence

8.0#2 in email collaboration softwareFrom $12 a month
Free planAndroidWebAPImacOS
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Loop Email

6.9#12 in shared inbox softwareFrom $18.75 a month
AndroidiOSWebmacOS
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What both publish

FactCoherenceLoop Email
Email providersTwo-way mailbox synchronization supports Gmail/Google Workspace and Outlook/Microsoft 365.The product says it connects to email providers including Gmail, Outlook, Exchange, and IMAP.
ProductCoherence describes itself as a customer operations platform that connects CRM data, communications, workflows, websites, campaigns, and AI agents.Loop is a team email and customer operations platform with shared inboxes for managing customer and internal conversations.
SecurityCoherence says data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and that it is hosted on SOC 2 certified infrastructure.Loop says its security approach follows practices such as ISO 27001 and includes regular third-party penetration testing.
SupportThe pricing page lists community support, email support, and priority support, and says the Team plan requires a minimum of 10 paid seats.Starter and Pro list in-app support, while Enterprise lists dedicated support; the site also links to a help center and offers demos.

Coherence plans

  • FreeFree
  • Pro$29 a month
  • Starter$12 a month
  • Team$79 a month

Loop Email plans

  • Starter$18.75 a month
  • Pro$375 a month
  • EnterprisePriced on request

Pick Coherence if…

Coherence suits businesses managing relationships with customers, partners, vendors, and team members, including service jobs, client projects, and consulting engagements. Shared Inbox is aimed at teams that need shared ownership and organized handling of incoming conversations.

Pick Loop Email if…

You want what its maker publishes above — check its page for the details.

Charts they share