Unibox
The facts below are what the maker publishes about Unibox, checked and dated. Our editors have not written about it yet.
Plans and prices
From Unibox's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $49 a month | 1 domain · up to 5 aliases · unlimited team members · 90-day audit log · email support · $49/month; $470.40/year billed annually |
| Growth | $99 a month | 3 domains · up to 20 aliases · unlimited team members · AI-suggested replies · reply templates · workflows · priority email support · $99/month; $950.40/year billed annually |
| Agency | $249 a month | unlimited domains · unlimited aliases · multi-client workspace switching · white-labeled customer login · SLA and dedicated support · onboarding and migration help · $249/month; $2,390.40/year billed annually |
The facts
Each one read from Unibox's own pages, with the date it was checked.
What it does
- AI drafts
- AI agents draft suggested replies using relevant past threads and the team’s voice, and a person must approve and send each reply.checked 9 Oct 2026
- AI privacy
- AI features are off until enabled and use the OpenAI-compatible provider configured with the customer’s own API key; the maker says no model is trained on customer mail.checked 9 Oct 2026
- Audit retention
- Audit entries are searchable, exportable to CSV, and retained for 90 days; workflow run history is retained for 30 days.checked 9 Oct 2026
- Integrations
- Google Workspace mail, aliases, and directory are available; Microsoft 365, Zoho Mail, Zapier, and outbound webhooks are listed as roadmap items.checked 9 Oct 2026
- Roles
- Admins can see every workspace thread and the full audit log, while members see their assigned aliases and threads where they are mentioned.checked 9 Oct 2026
- Routing
- Teams can assign aliases to an owner or route them round-robin, and the inbox supports assignment, statuses, notes, tags, and snooze.checked 9 Oct 2026
- Security and data
- Message bodies are read from Gmail on demand and are not copied into Unibox’s database; metadata and audit logs are stored in EU-hosted Postgres and OAuth tokens are encrypted at rest.checked 9 Oct 2026
- Sending limit
- The FAQ says replies share the sending mailbox’s Google Workspace allowance of 2,000 messages per day on a paid account and 500 on a trial account.checked 9 Oct 2026
- Support and availability
- The security page states that the terms commit to a 99.9% monthly availability target and that a GDPR data export is delivered within seven days, with a DPA available on request.checked 9 Oct 2026
- What it does
- Unibox combines Google Workspace aliases such as billing@ and support@ into one shared inbox for a team.checked 9 Oct 2026
- Who it is for
- The maker describes use cases including agencies, finance and billing desks, small support rotas, and internal IT, HR, and operations queues.checked 9 Oct 2026
- Workflows
- A visual workflow builder can trigger on inbound messages, run AI tasks, call an API, and assign threads without code.checked 9 Oct 2026
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