GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, communications, feedback, and engagement for hospitality businesses.
Alternatives to Hapi Guest Identity (formerly Hapi Guest CRM)
PageCRM is a CRM workspace for sales teams that brings customer conversations, lead capture, pipelines, documents, and operational workflows together.
HoteSoft Guest CRM is a guest-management module in HoteSoft's cloud hotel management platform.
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Bookboost
Bookboost combines hospitality CRM, guest messaging, and automation for hotels, hostels, apartments, and hospitality groups.
Free planWebAPI7.3From $1.60 a month - 5
NISKA CRM
AndroidWebAPI7.2From ₹999 a month - 6

BookOne CRM
BookOne CRM is guest relationship management software built into the BookOne PMS.
AndroidiOSWebAPI7.0 - 7

HMS Flow Guest CRM & Loyalty
HMS Flow Guest CRM & Loyalty is a hotel module for organizing guest profiles, automating communications and encouraging repeat bookings through direct channels.
AndroidiOSWebAPI6.9From €325 a year - 8

Airship
WebAPI6.7From £30 a month - 9

Scidoo CRM
Scidoo CRM is a hospitality customer relationship management system for independent hotels, hotel groups, campsites, holiday villages, B&Bs and holiday homes.
AndroidiOSWebAPI6.6 - 10

Experience CRM
Experience CRM is a web-based customer relationship platform for hotels and restaurants.
AndroidWebAPI6.4 - 11
Loyalist
iOSWeb6.3 - 12

D-EDGE CRM
D-EDGE CRM is a hospitality platform for centralising guest information, personalising communications, and organising hotel workflows.
AndroidiOSWebAPI6.2 - 13
HAIP
HAIP is a hospitality AI platform combining guest communications, call analysis, and a purpose-built CRM.
WebAPI6.2From ₹99 a month - 14
Hostly CRM
Hostly CRM is an AI-native hospitality operating system for hotels, resorts, wellness properties, fitness clubs and membership clubs.
WebAPI6.2From $348 a year - 15
Newhotel CRM
Newhotel CRM is a web-based customer relationship management system for hotels, resorts, hotel groups, and inns.
WebAPISelf-hostedWindows6.2 - 16

CRM Hotelier
Web6.0 - 17
Inntopia Marketing Cloud
Inntopia Marketing Cloud is a paid CRM and customer data platform built for resorts.
WebExtension5.9From $750 a month - 18
Revinate Core
Revinate Core is a web-based hotel customer data platform from Revinate Core, founded in 2009 and headquartered in Bend, Oregon.
Web5.8 - 19
ST Comp Holdings Hotel CRM
ST Comp Holdings Hotel CRM combines guest relationship management with Guest Response AI for handling hotel enquiries, bookings, and guest history.
Web5.8 - 20
Cendyn CRM
Cendyn CRM is a web-based customer relationship management platform for hospitality businesses.
Web5.7 - 21

dailypoint 360°
dailypoint 360° is a customer data platform for hotel CRM and loyalty, built for individual hotels and hotel groups.
WebAPI5.7 - 22

For-Sight
Web5.7 - 23

GuestMaker
GuestMaker is a web-based hotel CRM with tools for managing guest relationships and hotel marketing.
WebAPI5.5 - 24

Weforguest
Weforguest is a web-based hotel CRM suite for hotels, hotel chains, and property managers.
Web5.3 - 25

Cloudbeds Guest Marketing
Cloudbeds Guest Marketing is a paid hospitality CRM add-on for building guest profiles and encouraging repeat bookings through email campaigns.
Web5.2 - 26

GUIREZ Guest
GUIREZ Guest is a web-based CRM for hotels and other accommodation providers, including villas and resorts.
Web5.2