4
Qualtrics
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI
7.3From $420 a month
Visit
5
Feedbackly
Feedbackly is a customer experience platform for midsize and enterprise companies that want to collect and analyze feedback across customer touchpoints.
AndroidiOSWebAPI
7.2
Visit
6
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice data through research communities.
AndroidiOSWebAPI
6.9
Visit
7
QuestionPro
Free planAPI
6.6From $83 a month
Visit
8
AskNicely
AskNicely is an AI-powered customer experience platform for multi-location service businesses.
AndroidiOSWebAPI
6.4
Visit
9
Keatext
Keatext is a web-based text analytics platform for organizations that want to interpret customer feedback and identify areas to improve customer experience.
Web
6.4From $550 a month
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10
Verint Voice of the Customer
Verint Voice of the Customer gathers customer feedback across channels and turns it into insights and follow-up actions intended to improve customer experience.
AndroidiOSWeb
6.4
Visit
11
Medallia
AndroidiOSWebAPI
6.3
Visit
12
BuildBetter
BuildBetter connects customer conversations and company context to help teams turn feedback into work across product, sales, success, support, and engineering.
iOSWebAPImacOS
6.2From $7.99 a month
Visit
13
TheySaid
TheySaid is a web platform for gathering feedback from customers, users, or employees through user tests, interviews, forms, surveys, polls, and pulses.
Free planWeb
6.2Free plan
Visit
14
Unwrap
Unwrap is a paid customer intelligence platform for analyzing feedback and surfacing insights.
WebAPI
6.2From $24,000 a year
Visit
15
Kapiche
Kapiche is a paid web and API platform that analyzes customer conversations and feedback to produce customer intelligence.
WebAPI
6.1From $2 a month
Visit
16
Thematic
Thematic is a customer-feedback analysis platform for enterprise CX teams.
WebAPI
6.1From $25,000 a year
Visit
17
Hello Customer
Hello Customer is a European Voice of Customer platform that gathers feedback, identifies satisfaction drivers, and routes actions to responsible teams.
AndroidiOSWebAPI
6.0
Visit
18
Netigate
Netigate is a paid feedback-based experience management platform focused on customer and employee voices.
WebAPI
6.0
Visit
19
Savo
Savo is a paid web platform that conducts AI-led conversations and turns responses into structured, scored insights with supporting evidence.
Web
6.0$0.50 usage-based
Visit
20
SentiSum
SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and possible fixes.
WebAPI
6.0From $100,000 a year
Visit
21
Chattermill
Chattermill is web software for collecting and analyzing customer feedback.
WebAPI
5.9
Visit
22
Hark
Hark is a web-based Voice of Customer platform that adds video and audio to customer communications to help brands learn from feedback.
Web
5.9From $1,150 a year
Visit
23
UserVoice
WebAPIExtension
5.8
Visit
24
CustomerGauge
CustomerGauge is a B2B account experience platform that links customer feedback with revenue-related account information.
WebAPI
5.6
Visit
25
Enterpret
Enterpret brings support, sales, product, and market signals into structured customer context for teams and AI.
WebAPI
5.5
Visit
26
Mebius Voice of Customer
Mebius Voice of Customer is a paid web platform that combines online reviews, in-store feedback, and staff input for customer-experience analysis.
Web
5.5
Visit
27
InMoment
AndroidiOSWeb
5.4
Visit
28
NiCE Feedback Management
Web
4.8
Visit

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