UserVoice
The facts below are what the maker publishes about UserVoice, checked and dated. Our editors have not written about it yet.
Plans and prices
From UserVoice's own pricing page, checked 5 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| UserVoice | Priced on request | Price based on feedback volume · tools leveraged · integrations connected · no per-seat pricing |
The facts
Each one read from UserVoice's own pages, with the date it was checked.
What it does
- AI analysis
- Its AI features include a feedback agent, themes and trends, idea insights, impact reports, urgency, and sentiment.checked 5 Oct 2026
- API
- The Admin API provides structured feedback data access for client applications, custom integrations, and data workflows.checked 5 Oct 2026
- Customer communication
- The platform supports internal roadmaps, public idea statuses, and one-to-one or one-to-many customer communications.checked 5 Oct 2026
- Data protection
- UserVoice states that data is encrypted at rest with at least AES-256 and in transit with at least TLS 1.3, and that systems are monitored 24/7.checked 5 Oct 2026
- Feedback capture
- The platform offers branded feedback portals, embedded feedback in authenticated product experiences, Chrome extension capture, Slack capture, CSV imports, and connected feedback sources.checked 5 Oct 2026
- Integrations
- Listed integrations include Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia, and Dragonboat.checked 5 Oct 2026
- Notable limitation
- UserVoice says it has no free plan available.checked 5 Oct 2026
- Prioritization
- UserVoice ranks ideas using customer impact, revenue, demand, and other factors, and supports analysis by customer type, plan, or account.checked 5 Oct 2026
- Purpose
- UserVoice captures customer feedback from multiple channels, analyzes it with customer and account context, and helps teams prioritize work and keep customers informed.checked 5 Oct 2026
- Security
- UserVoice states that it maintains SOC 2 Type II certification and PCI-DSS certification, conducts annual third-party penetration tests, and scans its application weekly for known vulnerabilities.checked 5 Oct 2026
- Support and onboarding
- The company says onboarding is guided by a dedicated customer success manager and that ongoing Technical Success support covers troubleshooting, bug escalation, data imports, integrations, and training.checked 5 Oct 2026
- Who it serves
- UserVoice describes its platform as serving product, customer success, and revenue teams.checked 5 Oct 2026
The company
- Headquarters
- Raleigh, North Carolina, United Stateschecked 28 Sep 2026
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