UserVoice
5.8#13 in feedback analytics softwareWebAPIExtension
VisitUserVoice vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | UserVoice | Zonka Feedback |
|---|---|---|
| AI analysis | Its AI features include a feedback agent, themes and trends, idea insights, impact reports, urgency, and sentiment. | AI capabilities include sentiment analysis, thematic analysis, impact scoring, entity recognition, automatic tagging, and an AI assistant for questions and root-cause exploration. |
| Headquarters | Raleigh, North Carolina, United States | Gurugram, Haryana, India |
| Integrations | Listed integrations include Salesforce, Gainsight, Jira, Zendesk, Azure DevOps, Microsoft Teams, Slack, Fullstory, Skyvia, and Dragonboat. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
UserVoice plans
- UserVoicePriced on request
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick UserVoice if…
You want what its maker publishes above — check its page for the details.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.