18.3
Contentsquare is a digital-experience analytics service from Contentsquare, a company founded in 2012 and headquartered in France.
Free planAndroidiOSWeb
Best User Experience Software in 2026
User experience software helps teams study how people use websites, apps and services. Depending on the tool, work can include research methods, usability testing, session recording, journey mapping and participant recruitment. Compare the methods you need, supported platforms and whether an Android app is available. Check the free plan, trial terms and paid starting price, then look at options such as web, iOS,…
28.3
Userfeel provides usability research tools for product teams, agencies and ecommerce brands, combining AI analysis with human feedback.
Free planAndroidiOSWeb
38.1
Maze is a user and market research platform for running studies and bringing research findings into team decisions.
Free planAndroidiOSWeb
- 4
Fullstory
Fullstory is a behavioral analytics platform for businesses studying customer experiences across websites, web apps, and mobile apps.
Free planAndroidiOSWebAPI7.8Free plan - 5
Ballpark
AndroidiOSWebAPI7.7From $125 a month - 6
PlaybookUX
PlaybookUX is a research platform that brings participant recruitment, study sessions, and analysis into one workspace.
Free planAndroidiOSWebmacOS7.7From $5,400 a year - 7
Canny
Free planWebAPIExtension7.6From $79 a month - 8
UXArmy
UXArmy is a user research platform for teams running studies across different locations.
Free planAndroidiOSWeb7.6From $29 a month - 9
Lyssna
Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys.
Free planAndroidiOSWeb7.5From $166 a month - 10
Qualtrics
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI7.3From $420 a month - 11
UXCam
UXCam is a product analytics platform for mobile apps and websites that combines product metrics with session replays, click heatmaps, retention…
Free planAndroidiOSWebAPI7.2Free plan - 12
Lookback
Lookback is a remote research platform for teams running moderated or unmoderated interviews and usability studies.
AndroidiOSWeb7.1From $299 a year - 13
Userlytics
Userlytics is a remote UX research platform for usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.
AndroidiOSWebExtension7.0From $699 a month - 14
UXPressia
UXPressia is a customer experience mapping and management platform for organizing journey maps, personas, service blueprints, and other CX materials.
Free planWeb6.9From $36 a month - 15
UXtweak
UXtweak is a UX research platform for studies ranging from card sorting and tree testing to usability tests of websites, mobile apps, and prototypes.
Free planAndroidiOSWeb6.9Free plan - 16
Custellence
Custellence is a web-based tool for building customer journey maps and service blueprints to support customer-centric change management.
Free planWeb6.8From $1,999 a year - 17
Useberry
Useberry is a web-based user-testing platform for product designers, teams, UX researchers, product managers, and marketers.
Free planWeb6.8From €83 a month - 18
Smaply
Smaply is a web platform for bringing customer research, journey maps, and metrics together so teams can prioritize customer-experience improvements.
Free planWeb6.7From $38 a month - 19
UserTesting
UserTesting is a video-first human insight platform for organizations that want feedback from real people on ideas, designs, prototypes, websites, apps, and campaigns.
AndroidiOSWebAPI6.6 - 20
Condens
Condens is a UX research repository and AI analysis platform for gathering customer knowledge and turning research into evidence-linked insights.
WebAPI6.5From €165 a year - 21
Glassbox
AndroidiOSWebAPI6.5 - 22
Great Question
WebAPI6.5From $1,290 a year - 23
IteroJM
IteroJM is web-based customer journey mapping software for product, CX, and service design teams.
Free planWeb6.5From $49 a month - 24
Optimal Workshop
Optimal Workshop is a user insights platform for product, design, and research teams discovering, validating, and improving user experiences.
WebAPI6.4From $199 a month - 25
UserZoom
AndroidiOSWebExtension6.4
Choosing well
Match the research method
Start with the work you need to do. The comparison covers research methods, usability testing, session recording, journey mapping and participant recruitment.
A tool may suit one activity better than another, so check its listed coverage before choosing.
Check device and platform support
Supported platforms in this category include web, Android, iOS, API, browser extension and macOS. Verify the exact access method for the service you plan to use.
If you work from a Xiaomi, Redmi or POCO phone, confirm that an Android app is available and that it supports the tasks you need.
Compare free access and paid terms
A free plan is available from tools such as Canny, Condens, Custellence, Dovetail, Fullstory and IteroJM. Other listings use paid plans or provide pricing on request.
Paid prices vary: examples include Canny from $79 per month on annual billing, Custellence from $199 per month and Great Question from $129 per user per month.
Use trial periods carefully
Trial periods differ by service. Ballpark and Canny list 14-day trials, Condens lists 15 days, Fullstory lists 14 days and Lookback lists 60 days.
Check what the trial includes and when paid access begins before relying on it for a project.
Questions people ask
Which platforms do these tools support?
The category includes services running on the web, Android, iOS, API, browser extension and macOS. Check the individual listing for its exact platform support.
Can I find a free plan?
Yes. A free plan is listed for tools including Ballpark, Canny, Condens, Custellence, Dovetail, Fullstory and IteroJM.
Do these tools offer free trials?
Trial terms vary. Listed examples include 14 days for Ballpark, Canny and Fullstory, 15 days for Condens and 60 days for Lookback.
What features are compared?
Listings are compared on free plan, paid starting price, research methods, usability testing, session recording, journey mapping, participant recruitment and supported platforms.
Is pricing always shown?
No. Ballpark, Dscout and other paid services may show pricing on request, while listings such as Canny and Great Question provide starting prices.