Glassbox
The facts below are what the maker publishes about Glassbox, checked and dated. Our editors have not written about it yet.
Plans and prices
From Glassbox's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Marketing/Business | Priced on request | 3M monthly sessions · 10% session replay · 3 months replay retention · 13 months analysis retention |
| Product | Priced on request | 3M monthly sessions · 10% session replay · 3 months replay retention · 6 months analysis retention |
| Production Operation | Priced on request | 2M monthly sessions · 100% session replay · 1 month replay retention · 1 month analysis retention |
The facts
Each one read from Glassbox's own pages, with the date it was checked.
What it does
- Access security
- Glassbox describes role-based access controls with audit logs and SSO with multi-factor authentication via SAML 2.0 or an identity provider.checked 9 Oct 2026
- AI assistant
- Glassbox Insights Assistant can summarize sessions and search for sessions by parameters.checked 9 Oct 2026
- Analytics
- Glassbox includes customer journey, mobile app, performance, product, funnel, struggle and error, and interaction map analytics.checked 9 Oct 2026
- Compliance
- Glassbox states it is SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701 and ISO 42001 certified and lists HIPAA, GLBA, PCI, CCPA and GDPR among relevant privacy regulations.checked 9 Oct 2026
- Deployment
- Deployment options include single-tenant AWS or Microsoft Azure cloud, multi-tenant cloud and on-premises.checked 9 Oct 2026
- Integrations
- The integrations page names Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target and Optimizely among supported tools.checked 9 Oct 2026
- Intended users
- The pricing page frames packages for production operations, marketing or business, and product teams, with distinct session volumes and analytics retention periods.checked 9 Oct 2026
- Mobile capture
- Yeschecked 21 Sep 2026
- Privacy controls
- Sensitive information is masked by default, and customers can omit or mask additional data and control who can access it.checked 9 Oct 2026
- Purpose
- Glassbox captures and analyzes digital interactions across websites and mobile apps to help organizations understand customer experience.checked 9 Oct 2026
- Rage-click detection
- Yeschecked 21 Sep 2026
- Session recordings
- Yeschecked 21 Sep 2026
- Session replay
- The platform automatically captures user interactions and technical events and provides video-like replays of sessions.checked 9 Oct 2026
- Support
- Glassbox says its expert technical support is available 24x7 and it provides unlimited training for every user at no cost.checked 9 Oct 2026
- Tagless capture
- Glassbox says its tagless data capture reduces configuration work and can import tags from existing tools.checked 9 Oct 2026
The company
- Company history
- Glassbox says its founders envisioned the platform in 2010 and the company was incorporated as Clarisite in Israel that year.checked 9 Oct 2026
- Founded
- 2010checked 23 Sep 2026
Alternatives to Glassbox
- 1
Contentsquare
Free planAndroidiOSWebAPI8.3Free plan - 2
Checkbox Voice of Customer
AndroidiOSWebAPI7.8From $30 a month - 3
Fullstory
Free planAndroidiOSWebAPI7.8Free plan - 4
Quantum Metric
AndroidiOSWebAPI7.5From $25,000 a year - 5
Qualtrics
Free planAPI7.3From $420 a month - 6
Adobe Customer Journey Analytics
WebAPImacOSWindows7.0