18.7
Countly is an analytics platform for measuring events, conversion funnels, and ecommerce activity, with API access for working with analytics programmatically.
Free planOpen sourceAndroidiOSWeb
Best Customer Analytics Software in 2026
Customer analytics tools offer ways to examine behavior, retention, and revenue outcomes. Compare cohort analysis and retention analysis with revenue analytics to focus on the questions you need to answer. Data sources and export capabilities help you assess how information can enter or leave each system; free-plan availability, paid-from pricing, and tracked-user limits add cost and scale context. The ranked…
28.3
Free planAndroidiOSWeb
38.3
Contentsquare is a digital-experience analytics service from Contentsquare, a company founded in 2012 and headquartered in France.
Free planAndroidiOSWeb
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Fullstory
Fullstory is a behavioral analytics platform for businesses studying customer experiences across websites, web apps, and mobile apps.
Free planAndroidiOSWebAPI7.8Free plan - 5
Heap
Free planAndroidiOSWebAPI7.8Free plan - 6
Mixpanel
Mixpanel is an analytics platform for tracking events and understanding how people move through products and ecommerce experiences.
Free planAndroidiOSWebAPI7.6Free plan - 7
Pendo Analytics
Pendo Analytics tracks product usage so teams can examine engagement, retention, and product success without manually tagging events.
Free planAndroidiOSWebAPI7.6Free plan - 8
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact.
AndroidiOSWebAPI7.5From $25,000 a year - 9
PostHog
PostHog is a platform for product development, customer communication, and understanding customer data.
Free planAndroidiOSWebAPI7.4Free plan - 10
Adobe Analytics
Adobe Analytics collects and processes visitor behavior across digital properties for analysis, reporting, and delivery of behavioral insights to other destinations.
AndroidiOSWebAPI7.3 - 11
LogRocket
LogRocket combines session replay, product analytics, and error monitoring for web and native mobile apps.
AndroidiOSWebAPI7.3From $176 a month - 12
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and act on it without writing code.
AndroidiOSWebAPI7.2From $299 a month - 13
Kometrics
Kometrics connects billing providers, imports billing history, and calculates subscription revenue metrics.
Free planiOSWebAPI7.0From $180 a year - 14
Gainsight PX
Gainsight PX combines product analytics with tools for in-app guidance, engagement, and feedback.
AndroidiOSWebAPI6.7 - 15
Usermaven
Usermaven combines marketing attribution, website and product analytics, CRM data and customer journeys.
WebAPISelf-hosted6.7From $49 a month - 16
Baremetrics
Baremetrics is subscription analytics software for tracking, analyzing, and improving subscription businesses.
WebAPI6.6From $75 a month - 17
Dor
Dor combines a battery-powered thermal counter with software analytics for retailers.
AndroidiOSWebAPI6.5From $135 a month - 18
Glassbox
AndroidiOSWebAPI6.5 - 19
Mitzu
Mitzu is an agentic product analytics platform that queries event data in a customer’s data warehouse.
WebAPISelf-hosted6.5From $134 a month - 20
KISSmetrics
Free planAPI6.3From $99 a month - 21
ProfitWell Metrics
Free planWebAPI6.3Free plan - 22
ChartMogul
Free planWeb6.2From $1,188 a year - 23
UserInsight
UserInsight combines product usage signals with feedback, support tickets, reviews, and surveys to show why users churn and what to build next.
WebAPI5.9From $239 a month - 24
HAM
HAM is an analytics platform for subscription brands focused on subscriber retention, churn and growth.
Web5.7 - 255.2