Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and act on it without writing code.
What Userpilot is
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and act on it without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters for segments or funnel steps. AI Agent Lia can answer questions about product data, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; its Mobile SDK supports native iOS and Android engagement as well as several cross-platform frameworks. Integrations include HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot has no free plan; Starter is $299 a month, and a 14-day trial is listed.
Good
- No-code tours, checklists, tooltips, and modals
- Funnel and adoption analysis without SQL
- Mobile SDK supports iOS and Android
- 14-day trial available
Watch out
- No free plan
- Starter costs $299 a month
- Phone support is listed for enterprise
Who it suits
Userpilot suits product, UX, and customer success teams that want to build in-app guidance and examine product usage. Its listed web and mobile options support teams working across those platforms.
Verdict
Userpilot brings in-app engagement, analytics, feedback, and replay into one product growth platform. The trial offers a way to evaluate it, but ongoing use starts with a paid plan.
Plans and prices
From Userpilot's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $299 a month | up to 2,000 MAU · up to 10 segments · 3 seats · 1-year data retention · /mo |
| Growth | $849 a month | up to 100,000 MAU · unlimited segments · 15 seats · 3-year data retention · 100k free emails/month · 5k free session replays/month · /mo |
| Enterprise | Priced on request | custom MAU · unlimited segments · unlimited seats · custom data retention · Let’s Talk |
The facts
Each one read from Userpilot's own pages, with the date it was checked.
What it does
- AI
- AI Agent Lia can answer questions about product data, analyze feedback, and build guides from a prompt.checked 30 Sep 2026
- Analytics
- Userpilot provides funnel analysis, feature adoption tracking, and cohort comparisons without SQL.checked 30 Sep 2026
- Audience
- Userpilot says it serves product, UX, and customer success teams at SaaS startups and Fortune 500 enterprises.checked 30 Sep 2026
- Data protection
- Userpilot says its SOC 2 controls include end-to-end encryption, two-factor authentication, firewalls, intrusion detection, monitoring, disaster recovery, and incident handling.checked 30 Sep 2026
- Engagement
- The platform provides no-code product tours, checklists, tooltips, and modals.checked 30 Sep 2026
- Feedback
- Userpilot supports NPS, CES, CSAT, and custom surveys triggered by user behaviour.checked 30 Sep 2026
- Integrations
- Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations.checked 30 Sep 2026
- Mobile
- The Mobile SDK supports native engagement across iOS and Android and also works with React Native, Flutter, .NET, Cordova, and Capacitor.checked 30 Sep 2026
- Product
- Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code.checked 30 Sep 2026
- Security
- Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance.checked 30 Sep 2026
- Session replay
- Userpilot session replay lets teams watch clicks and scrolls and filter replays by segment or funnel step.checked 30 Sep 2026
- Support
- The pricing comparison lists email support and live chat, with phone support shown as an enterprise service.checked 30 Sep 2026
- Web installation
- Userpilot can be installed on the web through JavaScript, Segment, or Google Tag Manager.checked 30 Sep 2026
The company
- Founded
- 2019checked 23 Sep 2026
- Headquarters
- Austin, Texas, United Stateschecked 23 Sep 2026
