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Ranked chart · Customer Service

Best Customer Engagement Software in 2026

24 appsSorted 20 Oct 2026How we rank
18.0
OneSignal logo

OneSignal is a messaging platform for reaching audiences through mobile and web push, email, in-app messaging, RCS, SMS, and Live Activities.

Free planAndroidiOSWeb
From $19 a month
27.7

Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

AndroidiOSWeb
From $19 a month
37.2
Chameleon logo

Chameleon helps software teams shape in-app experiences around products, users, and their journeys.

WebAPIExtension
From $279 a month
  1. 4

    Userpilot

    Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and act on it without writing code.

    AndroidiOSWebAPI
    7.2From $299 a month
  2. 5Braze logo

    Braze

    AndroidiOSWebAPI
    7.0
  3. 6Insider One logo

    Insider One

    Insider One is a paid customer engagement platform for marketing teams, with web, Android, iOS, and API platforms listed.

    AndroidiOSWebAPI
    6.8
  4. 7Customer.io logo

    Customer.io

    AndroidiOSWeb
    6.7From $100 a month
  5. 8WebEngage logo

    WebEngage

    WebEngage is a marketing automation suite for consumer businesses that combines customer data, analytics, personalization, and engagement channels.

    AndroidiOSWebAPI
    6.7
  6. 9Appcues logo

    Appcues

    Appcues creates in-product experiences for user onboarding, feature adoption, feedback collection, and reducing support load without engineering help for every change.

    AndroidiOSWebAPI
    6.6
  7. 10

    Salesforce Marketing Cloud Engagement

    Salesforce Marketing Cloud Engagement is a paid platform for email, SMS, push notifications, and cross-channel customer journeys.

    WebAPI
    6.6From $2,000 a month
  8. 11

    Zeta Marketing Platform

    Zeta Marketing Platform brings paid, owned and earned media together to help businesses acquire, grow and retain customers.

    AndroidiOSWebAPI
    6.6
  9. 12Optimove logo

    Optimove

    Optimove is a customer experience platform for consumer brands that brings customer data, AI decisioning, multichannel campaigns, personalization,…

    AndroidiOSWebAPI
    6.5
  10. 13ContactPigeon Predictive Insights logo

    ContactPigeon Predictive Insights

    ContactPigeon Predictive Insights helps retailers identify valuable shoppers, spot churn risk, personalize recommendations, and trigger customer journeys across channels.

    WebAPI
    6.4From $50 a month
  11. 14

    Iterable

    AndroidiOSWebAPI
    6.4
  12. 15Airship Experimentation logo

    Airship Experimentation

    Airship Experimentation provides testing and measurement tools for optimizing app and web experiences against specific goals.

    AndroidiOSWebAPI
    6.3
  13. 16

    Blueshift

    WebAPI
    6.3From $1,250 a month
  14. 17Listrak logo

    Listrak

    Listrak is a cross-channel marketing platform designed for retailers and ecommerce brands.

    WebAPIExtension
    6.3
  15. 18Qualified Signals logo

    Qualified Signals

    Qualified Signals is paid account-based sales intelligence for identifying B2B accounts showing buying intent.

    AndroidiOSWeb
    6.2
  16. 19Oracle Responsys logo
    6.1From $2 a year
  17. 20

    Xtremepush

    Xtremepush is a CRM and loyalty marketing platform that collects and unifies player data in real time for personalized campaigns.

    AndroidiOSWebAPI
    6.1
  18. 21Adobe Journey Optimizer Web Personalization logo
    5.1
  19. 22
    5.0
  20. 23
    4.8
  21. 24
    4.7

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