Salesforce Marketing Cloud Engagement
Salesforce Marketing Cloud Engagement is a paid platform for email, SMS, push notifications, and cross-channel customer journeys.
What Salesforce Marketing Cloud Engagement is
Salesforce Marketing Cloud Engagement is a paid platform for email, SMS, push notifications, and cross-channel customer journeys. Campaigns can use email, mobile messages, landing pages, data extensions, and automation events, while Journey Builder supports journey orchestration. Automation Studio, triggered messages, subscriber profiles, segmentation, personalization tools, and Einstein email recommendations are also listed capabilities. Lead scoring and capture forms are included. Marketing Cloud Connect links Engagement with Salesforce Sales or Service Cloud and can send tracking data to those clouds. REST and SOAP APIs support integrations involving tracking, subscribers, content, contacts, journeys, MobileConnect, MobilePush, and campaigns. Security features include MFA, SAML 2.0 single sign-on, encryption at rest, secure API and SFTP connections, and an Audit Trail. The Pro+ plan costs $2,000 a month, billed annually, and includes 2.5M email messages and 15K contacts. Corporate+ and Enterprise+ have higher message and contact allowances. There is no free plan, and Salesforce says availability may vary by market.
Good
- Email, SMS, and push campaign capabilities
- Journey Builder supports cross-channel journeys
- Includes lead scoring and capture forms
- REST and SOAP APIs are available
- Security features include MFA and Audit Trail
Watch out
- No free plan
- Pro+ is billed annually
- Plan message and contact allowances differ
- May not be available in all markets
Who it suits
It suits organisations seeking email and mobile campaign automation, customer journeys, lead tools, and API or Salesforce cloud connections.
Verdict
Marketing Cloud Engagement combines campaign automation, journey orchestration, lead tools, and integrations in a paid platform. Review plan allowances and market availability against your organisation’s needs.
Plans and prices
From Salesforce Marketing Cloud Engagement's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro+ | $2,000 a month | 2.5M Email Messages · 15K Contacts · Includes Marketing Cloud Growth · Billed annually |
| Corporate+ | $5,500 a month | 10M Email Messages · 1M Mobile App Messages · 45K Contacts · Includes Marketing Cloud Advanced · Billed annually |
| Enterprise+ | $30,000 a month | 150M Email Messages · 10M Mobile App Messages · 500K Contacts · Includes Marketing Cloud Advanced · Billed annually |
The facts
Each one read from Salesforce Marketing Cloud Engagement's own pages, with the date it was checked.
What it does
- APIs
- Salesforce provides REST and SOAP APIs for integrating apps and interacting with tracking, subscribers, content, contacts, journeys, MobileConnect, MobilePush, and campaigns.checked 7 Oct 2026
- Automation
- The pricing page lists Automation Studio, automated workflows and campaigns, and triggered messages among its features.checked 7 Oct 2026
- Availability
- Salesforce says its Engagement+ pricing information is subject to change and that products may not be available in all markets.checked 7 Oct 2026
- Campaigns
- It supports cross-channel campaigns using email, mobile messages, landing pages, data extensions, and events such as automations.checked 7 Oct 2026
- CRM integrations
- multiplechecked 20 Sep 2026
- Customer journeys
- Yeschecked 20 Sep 2026
- Email automation
- Yeschecked 20 Sep 2026
- Included contacts
- 15000checked 20 Sep 2026
- Integrations
- Marketing Cloud Connect links Engagement with Salesforce Sales or Service Cloud, including the ability to send tracking data to those clouds.checked 7 Oct 2026
- Journey orchestration
- Journey Builder is a cross-channel journey tool built for Marketing Cloud Engagement.checked 7 Oct 2026
- Lead capture forms
- Yeschecked 20 Sep 2026
- Lead scoring
- Yeschecked 20 Sep 2026
- Paid from
- 2000checked 20 Sep 2026
- Personalization
- Listed capabilities include subscriber profiles, drag-and-drop segmentation, personalization tools, and Einstein email recommendations.checked 7 Oct 2026
- Purpose
- Marketing Cloud Engagement is an enterprise-grade platform for email, SMS, push notifications, and cross-channel journey orchestration.checked 7 Oct 2026
- Security
- Marketing Cloud Engagement supports MFA, SAML 2.0 single sign-on, data-at-rest encryption, secure API and SFTP connections, and an Audit Trail.checked 7 Oct 2026
- Security requirement
- Salesforce says Engagement SSO logins must use MFA and identity providers must pass AMR and ACR signals.checked 7 Oct 2026
- Support
- The included Standard Success Plan provides access to knowledge articles, documentation, Trailhead, and the Trailblazer Community.checked 7 Oct 2026
The company
- Founded
- 1999checked 4 Oct 2026
- Headquarters
- San Francisco, California, United Stateschecked 4 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Plan limits
- The listed Pro+, Corporate+, and Enterprise+ plans have different email-message and contact allowances, and mobile-app-message allowances are listed for Corporate+ and Enterprise+.checked 7 Oct 2026
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