HAM
HAM is an analytics platform for subscription brands focused on subscriber retention, churn and growth.
What HAM is
HAM is an analytics platform for subscription brands focused on subscriber retention, churn and growth. It provides cohort analysis, customer segmentation and profitability metrics with real-time data refresh. Teams can describe a dashboard in plain English, then edit, save and share the result. HAM says its custom dashboards include more than 70 charts and segments based on attributes such as product, activation date, discount code and order tags. Custom segments can help investigate churn patterns, including drop-offs associated with order number or shipping delays. The platform tracks product additions and removals, including bundles, to support cross-sell analysis and average order value growth. It can surface trends and anomalies, and teams can compare cohort outcomes while testing retention initiatives. HAM says it preserves retention, churn and lifetime-value history through platform migrations, including visibility into cohorts from 12 or more months earlier. Teams can connect Claude Desktop or Claude Code through HAM’s MCP to ask natural-language questions about subscription data. Listed integrations include Skio, Recharge, Stay, Ordergroove, Klaviyo, Meta, Google Ads, Rivo, Attentive, Gorgias, Okendo, Yotpo and Loop. Pricing is available on request.
Good
- Real-time data refresh
- Custom dashboards include more than 70 charts and segments
- Tracks product additions and removals, including bundles
- Preserves historical metrics through platform migrations
- Claude connections support natural-language data questions
Watch out
- Pricing is available on request
- Terms restrict submitting specified sensitive data without written authorization
- Absolute data protection cannot be guaranteed
Who it suits
HAM is aimed at subscription brands and teams working in retention, data, growth, operations, lifecycle and executive roles. It may suit teams that want to examine churn, cohorts and subscriber value in dashboards.
Verdict
HAM combines subscription analytics, customizable dashboards and cohort comparisons for retention work. Teams should review the pricing and sensitive-data restrictions before adopting it.
The facts
Each one read from HAM's own pages, with the date it was checked.
What it does
- AI analysis
- HAM can connect to Claude for natural language questions and analysis of subscription data in real time.checked 9 Oct 2026
- AI assistant
- HAM connects to Claude Desktop and Claude Code through its MCP for natural-language questions about subscription data.checked 9 Oct 2026
- AI data use
- HAM says it does not use customer content or personal data to train public or external AI models.checked 9 Oct 2026
- Audience
- HAM presents itself for subscription businesses and describes use by retention, data, growth, operations, lifecycle, and executive teams.checked 9 Oct 2026
- Customer data and AI
- HAM's privacy policy says it does not use Customer Content or personal data to train public or external AI models.checked 9 Oct 2026
- Dashboard charts
- HAM says its custom dashboards include more than 70 charts and segments for attributes such as product, activation date, discount code, and order tags.checked 9 Oct 2026
- Dashboards
- Users can describe a dashboard in plain English, then edit, save, and share the generated dashboard.checked 9 Oct 2026
- Integrations
- The site lists Skio, Recharge, Stay, Ordergroove, Klaviyo, Meta, Google Ads, Rivo, Attentive, Gorgias, Okendo, Yotpo, and Loop among its integrations.checked 9 Oct 2026
- Intended users
- HAM describes features for retention, data, growth, operations, lifecycle, and executive teams at subscription brands.checked 9 Oct 2026
- Migration history
- HAM says it preserves retention, churn, and lifetime value history through platform migrations, including visibility into cohorts from 12 or more months earlier.checked 9 Oct 2026
- Monitoring and experiments
- HAM says it can surface trends and anomalies and compare cohort outcomes for retention tests before a full rollout.checked 9 Oct 2026
- Monitoring and testing
- HAM says it can surface trends and anomalies, and lets teams compare cohort outcomes when testing retention initiatives.checked 9 Oct 2026
- Pricing availability
- The site directs prospective customers to book a demo and does not state a price on the opened homepage.checked 9 Oct 2026
- Purpose
- HAM describes itself as an analytics platform built for subscription brands to understand subscriber retention, churn, and growth.checked 9 Oct 2026
- Retention reporting
- HAM supports custom segments to investigate churn causes, including drop-offs associated with order number or shipping delays.checked 9 Oct 2026
- Security
- HAM's terms say it maintains internal security controls and commercially reasonable administrative, technical, and physical safeguards for the product and customer content.checked 9 Oct 2026
- Sensitive data limits
- HAM's terms prohibit submitting protected health information, payment card or banking details, children's data, government identifiers, and specified sensitive personal data without written authorization.checked 9 Oct 2026
- Subscriber value
- HAM tracks product additions and removals, including bundles, to support cross-sell analysis and average order value growth.checked 9 Oct 2026
- Support
- The terms say HAM provides technical support during the subscription period; the site lists [email protected] as its contact email.checked 9 Oct 2026
- Support contact
- HAM's privacy policy directs questions about automated processing to [email protected].checked 9 Oct 2026
The company
- Headquarters
- Dover, Delaware, United Stateschecked 28 Sep 2026
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