Fullstory
8.5#3 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
VisitFullstory vs Glassbox
What both publish
| Fact | Fullstory | Glassbox |
|---|---|---|
| Analytics | Fullstory Analytics includes dashboards, journey maps, conversion funnels, user segments and cohorts, mobile analytics, session replay, heatmaps, guides and surveys, and sentiment signals. | Glassbox includes customer journey, mobile app, performance, product, funnel, struggle and error, and interaction map analytics. |
| Integrations | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. | The integrations page names Adobe Analytics, Google Analytics, New Relic, Dynatrace, Qualtrics, Medallia, Jira, Slack, Firebase, Adobe Target and Optimizely among supported tools. |
| Mobile capture | Yes | Yes |
| Privacy controls | Privacy tooling masks or excludes sensitive data at the browser or device before transmission, with consent, deletion, export and configurable privacy rules. | Sensitive information is masked by default, and customers can omit or mask additional data and control who can access it. |
| Rage-click detection | Yes | Yes |
Fullstory plans
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
Glassbox plans
- Marketing/BusinessPriced on request
- ProductPriced on request
- Production OperationPriced on request
Pick Fullstory if…
Fullstory suits businesses that want to analyze behavior across web and mobile experiences. It may be useful to teams combining session replay with funnel, journey, and mobile analytics.
Pick Glassbox if…
You want what its maker publishes above — check its page for the details.
Charts they share
Heatmap and session replay toolsSession Recording SoftwareWebsite Optimization ToolsCustomer Experience Analytics SoftwareCustomer Journey Analytics SoftwareUser Experience SoftwareVisitor Behavior Intelligence SoftwareCustomer Service Screen Recording SoftwareSession Replay SoftwareCustomer Analytics SoftwareBehavior AnalyticsWeb And Mobile Analytics SoftwareMobile App Analytics Software