18.3
Contentsquare is a digital-experience analytics service from Contentsquare, a company founded in 2012 and headquartered in France.
Free planAndroidiOSWeb
Best Customer Service Screen Recording Software in 2026
Customer service screen recording software captures and replays customer sessions for review. It can help teams examine what happened during a support journey and spot points that need attention. Compare Android availability first if you work from a Xiaomi, Redmi or POCO phone. Then check web, iOS, API, browser-extension or self-hosted access, plus free plans and trial terms.
27.8
Fullstory is a behavioral analytics platform for businesses studying customer experiences across websites, web apps, and mobile apps.
Free planAndroidiOSWeb
37.5
Free planWebAPIExtension
- 4
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact.
AndroidiOSWebAPI7.5From $25,000 a year - 5
LogRocket
LogRocket combines session replay, product analytics, and error monitoring for web and native mobile apps.
AndroidiOSWebAPI7.3From $176 a month - 6
7.1From €290 a month - 7
Browsee
Browsee helps teams examine how visitors interact with websites through session recordings, heatmaps, and rage-click detection.
Free planExtension7.0Free plan - 8
Smartlook
Smartlook combines session recordings with event-based analytics for websites and mobile apps, on web, iOS, and Android.
Free planAndroidiOSWebAPI7.0Free plan - 9
6.9From $19.99 a month - 10
Lucky Orange
Web6.8From $384 a year - 11
Wingify Behavior Analytics (formerly VWO Insights)
AndroidiOSWeb6.6 - 12
Glassbox
AndroidiOSWebAPI6.5 - 13
Dynatrace Session Replay
Dynatrace
4.3 - 14
SessionStack
SessionStack
4.3
Choosing well
Check phone and platform access
Android is a listed platform for this category, but availability can differ by product. Confirm that the tool has the Android access you need before choosing it.
Web, iOS, API, browser-extension and self-hosted options are also represented. Match the deployment type to your support workflow.
Compare free plans and prices
A free plan can let you start without a subscription. Browsee lists a free plan with paid plans from $19 per month on annual billing, while Fullstory also lists a free plan.
Check what the free tier includes and when paid billing begins.
Use trial periods carefully
Trial terms vary. Fullstory lists a 14-day trial, and Lucky Orange lists a 7-day trial with plans from $32 per month on annual billing.
Note the trial length and the price after it ends before entering payment details.
Choose a deployment model
Decide whether your team needs a browser-based service, an iOS or Android app, an API, an extension or self-hosted software.
A paid model is listed for CUX and Glassbox, while SessionStack lists a free pricing model.
Questions people ask
Do these tools support Android?
Android is one of the platforms represented in this category. Check the individual product page for its current Android access and requirements.
Can I use a free plan?
Free plans are offered by tools in this category. Browsee, Fullstory and SessionStack list free access in their pricing details.
Are free trials available?
Trial offers vary. Fullstory lists a 14-day trial, while Lucky Orange lists a 7-day trial.
Can these tools run on the web?
Web is one of the listed platform types. Confirm the product's web access and deployment details before choosing it.
Is self-hosting available?
Self-hosted deployment is one of the platform types represented in this category. Check the product details to confirm support.