CUX
CUX combines behavioral analytics for websites and mobile apps with UX consultancy.
What CUX is
CUX combines behavioral analytics for websites and mobile apps with UX consultancy. Its Experience Metrics identify signals such as hesitation, frustration, rage clicks, and disengagement. Web tools include conversion goals and waterfalls, journey mapping, heatmaps, and visit recordings across tabs and pages. Automatic capture records clicks, scrolling, and form interactions, with access to both real-time and past data. The mobile SDK supports native iOS and Android apps, React Native, and Flutter. CUX says setup takes one line of code and that most teams see first insights within 24 hours. A Universal User ID can connect website and app visits into one journey. Business+ costs €290 a month and includes recordings, heatmaps, goals, waterfalls, analysis, onboarding, and monthly expert support; usage limits apply. A no-credit-card free trial is available. CUX describes TLS 1.2+, AES-256, ISO 27001-certified EEA storage, masking, and GDPR compliance.
Good
- Web and mobile behavioral analytics
- Heatmaps, recordings, goals, and waterfalls
- Supports iOS, Android, React Native, Flutter
- Links web and app activity with Universal User ID
- Free trial requires no credit card
Watch out
- Business+ costs €290 a month
- Usage limits apply to Business+
Who it suits
CUX suits product, UX, marketing, and growth teams analyzing ecommerce, financial services, insurance, SaaS, or retail experiences. It fits teams working across web and mobile journeys.
Verdict
CUX combines journey analysis, mobile and web capture, and UX consulting in one platform. Its paid Business+ plan and usage limits should be considered alongside the available trial.
Plans and prices
From CUX's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business+ | €290 a month | Experience Metrics · Visit recordings and heatmaps · Waterfalls and Goals · Real-time and retroactive analysis · 1-hour technical onboarding session · 1 hour of expert support monthly · billed monthly |
| Business + | €290 a month | Full Experience Metrics · visit recordings and heatmaps · Waterfalls and Goals · real-time and retroactive analysis · 1h onboarding · 1h monthly expert support · usage limits apply · per month; monthly or yearly rates are offered, but no yearly price is shown |
| Enterprise | Priced on request | Everything in Business+ · dedicated Digital Experience Expert · personalized onboarding · custom dashboards and reporting · priority technical support · unlimited goals and waterfalls · Custom, based on the full scope of partnership |
| Full-Service Analytics | Priced on request | Behavioral deep-dive · configured Waterfalls and Goals · journey mapping · prioritized recommendations · insight-to-action workshop · Custom, project-based and tailored to business goals |
The facts
Each one read from CUX's own pages, with the date it was checked.
What it does
- Automatic capture
- The web product automatically tracks clicks, scrolls, and form interactions and provides retroactive access to past data.checked 8 Oct 2026
- Behavior analysis
- Its Experience Metrics identify signals such as hesitation, frustration, rage clicks, and disengagement.checked 8 Oct 2026
- Compliance
- CUX says it is GDPR-compliant, has passed multiple enterprise security reviews with no findings, and is pursuing SOC 2 certification.checked 8 Oct 2026
- Integrations
- The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager.checked 8 Oct 2026
- Intended users
- CUX describes its audience as product, UX, marketing, and growth teams across ecommerce, financial services, insurance, SaaS, and retail.checked 8 Oct 2026
- Mobile setup
- CUX says mobile setup requires one line of code and that most teams see their first insights within 24 hours.checked 8 Oct 2026
- Privacy
- CUX says sensitive inputs are masked in the browser before transmission and that it does not collect or store personally identifiable information by default.checked 8 Oct 2026
- Product
- CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences.checked 8 Oct 2026
- Security
- CUX states that behavioral data is encrypted with TLS 1.2+ in transit and AES-256 at rest and stored in ISO 27001-certified EEA data centers.checked 8 Oct 2026
- Support
- Business+ includes one hour of monthly expert support, while Enterprise includes priority technical support and strategic check-ins.checked 8 Oct 2026
- Web features
- CUX offers conversion goals and waterfalls, journey mapping, heatmaps, and visit recordings across tabs and pages.checked 8 Oct 2026
Where it runs
- Cross-device journeys
- CUX says its Universal User ID can link a person’s website and app visits into one journey.checked 8 Oct 2026
- Mobile platforms
- The mobile SDK supports native iOS and Android apps as well as React Native and Flutter.checked 8 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial
- The Business+ free trial requires no credit card and includes access to the plan’s features, but the page does not state its duration.checked 8 Oct 2026
The company
- Headquarters
- Wrocław, Polandchecked 28 Sep 2026
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