CUX
7.1#6 in customer service screen recording softwareFrom €290 a monthAndroidiOSWeb
VisitCUX vs Mouseflow
What both publish
| Fact | CUX | Mouseflow |
|---|---|---|
| Compliance | CUX says it is GDPR-compliant, has passed multiple enterprise security reviews with no findings, and is pursuing SOC 2 certification. | Mouseflow lists GDPR, EU-U.S. Data Privacy Framework, CCPA/CPRA, HIPAA for the US region, PCI DSS payment vendors and ISO 27001 infrastructure among its compliance frameworks. |
| Free plan | No | Yes |
| Headquarters | Wrocław, Poland | Copenhagen, Denmark |
| Integrations | The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager. | The integration catalog lists 42 integrations, including Google Analytics, Google Tag Manager, Adobe Analytics, AB Tasty, Shopify, Google Ads, Salesforce, Slack and Microsoft Teams. |
| Intended users | CUX describes its audience as product, UX, marketing, and growth teams across ecommerce, financial services, insurance, SaaS, and retail. | Mouseflow describes use cases for marketing, CRO, ecommerce, UX and design, and analytics teams seeking to understand visitor behavior and improve conversions. |
| Privacy | CUX says sensitive inputs are masked in the browser before transmission and that it does not collect or store personally identifiable information by default. | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. |
| Product | CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences. | Mouseflow tracks clicks, mouse movement, scrolls, forms, and page content as visitors browse a website, then sends the data to its platform. |
CUX plans
- Business+€290 a month
- Business +€290 a month
- EnterprisePriced on request
- Full-Service AnalyticsPriced on request
Mouseflow plans
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
Pick CUX if…
CUX suits product, UX, marketing, and growth teams analyzing ecommerce, financial services, insurance, SaaS, or retail experiences. It fits teams working across web and mobile journeys.
Pick Mouseflow if…
You want what its maker publishes above — check its page for the details.