18.3
Contentsquare is a digital-experience analytics service from Contentsquare, a company founded in 2012 and headquartered in France.
Free planAndroidiOSWeb
Alternatives to Glassbox
27.8
AndroidiOSWeb
37.8
Fullstory is a behavioral analytics platform for businesses studying customer experiences across websites, web apps, and mobile apps.
Free planAndroidiOSWeb
- 4
Quantum Metric
Quantum Metric is a digital analytics platform that captures customer experience data and helps teams investigate friction, errors, and their business impact.
AndroidiOSWebAPI7.5From $25,000 a year - 5
Qualtrics
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI7.3From $420 a month - 6
Adobe Customer Journey Analytics
WebAPImacOSWindows7.0 - 7
Alida
Alida is a customer experience and insights platform that gathers customer feedback and employee voice data through research communities.
AndroidiOSWebAPI6.9 - 8
QuestionPro
Free planAPI6.6From $83 a month - 9
Keatext
Keatext is a web-based text analytics platform for organizations that want to interpret customer feedback and identify areas to improve customer experience.
Web6.4From $550 a month - 10
Medallia
AndroidiOSWebAPI6.3 - 11
NICE CXone
NICE CXone is web-based software for handling customer conversations across voice and digital channels.
Web6.2From $110 a month - 12
Unwrap
Unwrap is a paid customer intelligence platform for analyzing feedback and surfacing insights.
WebAPI6.2From $24,000 a year - 13
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 146.1From $25,000 a year
- 15
Level AI Contact Center Analytics
Level AI Contact Center Analytics analyzes calls, chats, and emails to help teams understand agent and team performance, quality scores, customer…
WebAPI6.0 - 16
SentiSum
SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and possible fixes.
WebAPI6.0From $100,000 a year - 17
5.9 - 18
Clootrack
Clootrack analyzes customer conversations and first-party feedback to surface experience drivers for organizations.
WebAPISelf-hosted5.8 - 19
Verint CX Analytics
Verint CX Analytics is a web-based platform that uses AI to draw customer experience insights from interactions across channels.
Web5.8 - 20
CallMiner Eureka
WebAPI5.7 - 21
5.7From $999 a month - 22
InMoment
AndroidiOSWeb5.4 - 23
Orvera AI Voice of Customer
Orvera AI Voice of Customer brings survey responses, NPS, CSAT, complaints, and open-text feedback together with the interactions behind them.
5.4 - 245.2
- 255.0
- 264.9
- 27
Forsta Plus
Web4.8