Userlytics
Userlytics is a remote UX research platform for usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.
What Userlytics is
Userlytics is a remote UX research platform for usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets. It supports moderated, unmoderated, and quantitative research, plus card sorting, tree testing, and X-second tests. Researchers can use AI UX analysis, transcription, and sentiment analysis. Session tools include screen, webcam, and audio recording, annotations, highlight reels, heatmaps, and UX metrics. Userlytics says its global participant panel has over 2 million people across more than 150 countries. Prototype integrations named on its site include Figma, Adobe XD, Proto.io, and InVision; it also describes Google and Microsoft Calendar support. Study creators can block screen recording during sensitive moments. A redesigned participant experience is available on iOS and Android. Premium costs $699 per month billed annually; Enterprise is listed at $34 per participant session, billed annually, with volume discounts. The Project Based plan has no subscription but requires at least five participant sessions.
Good
- Supports moderated, unmoderated, and quantitative testing
- Offers card sorting, tree testing, and X-second tests
- Participant panel spans over 150 countries
- Can block recording during sensitive moments
- Available on iOS, Android, web, and desktop platforms
Watch out
- No free plan
- Premium is $699 per month billed annually
- Project Based requires at least five participant sessions
Who it suits
It suits teams studying user experience across web, mobile, desktop, or prototype products. Its participant panel, research methods, and consulting support may fit organizations that need help with study design or analysis.
Verdict
Userlytics combines several UX research methods with participant recruitment, analysis, recording, and reporting tools. Check the annual Premium price or session minimum for Project Based against your study needs.
Plans and prices
From Userlytics's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise | $34, paid once | Unlimited seats · price card lists $34/session; page also says as low as $30/session · Per participant / session; annual plan with volume discounts |
| Premium | $699 a month | 5 seats · 50 AI transcriptions/month · unlimited self-recruited participants · Paid annually; flexible payment plans |
| Limitless | Priced on request | Custom quote · unlimited accounts, tests, concurrent tests, and seats |
| Project Based | Priced on request | Custom pricing · no subscription required · minimum 5 participant sessions |
The facts
Each one read from Userlytics's own pages, with the date it was checked.
What it does
- AI analysis
- The platform offers AI UX analysis, AI transcriptions, sentiment analysis, and other AI features.checked 3 Oct 2026
- Integrations
- Its prototype integrations page names Figma, Adobe XD, Proto.io, and InVision, and describes Google and Microsoft Calendar support.checked 3 Oct 2026
- Mobile access
- A redesigned tester experience is available on iOS and Android, and participants can access studies through the mobile app.checked 3 Oct 2026
- Notable limit
- The Project Based plan requires a minimum purchase of five participant sessions.checked 3 Oct 2026
- Participant panel
- Userlytics says its global participant panel has over 2 million participants across more than 150 countries.checked 3 Oct 2026
- Privacy compliance
- The company states that it is GDPR and CCPA compliant, hosts EU data in the EU, and is certified under the EU-US, UK, and Swiss-US Data Privacy Frameworks.checked 3 Oct 2026
- Privacy feature
- Study creators can block screen recording during sensitive moments to protect personally identifiable information.checked 3 Oct 2026
- Product
- Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets.checked 3 Oct 2026
- Recording and reporting
- Session tools include picture-in-picture screen, webcam, and audio recording, annotations, highlight reels, heatmaps, and advanced UX metrics.checked 3 Oct 2026
- Research methods
- It supports moderated, unmoderated, and quantitative testing, along with card sorting, tree testing, and X-second tests.checked 3 Oct 2026
- Security
- Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified.checked 3 Oct 2026
- Support
- Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting.checked 3 Oct 2026
The company
- Company history
- Userlytics says it has been providing UX insights since 2009 to businesses, nonprofits, and startups.checked 3 Oct 2026
- Headquarters
- Miami, Florida, USAchecked 28 Sep 2026
