Lyssna

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Score7.2

Rank#3 of 52

From$166/mo

Free planYes

Runs onAndroid, iOS, Web

Summary

Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys. Its methods include card sorting, first-click and five-second tests, live website testing, preference and prototype testing, recordings, tree testing, and interviews. Teams can work with AI or manual summaries, filter by demographics and responses, comment, export CSV files, and share results by link. Lyssna offers on-demand access to more than 690,000 panelists and targeting through more than 395 demographic filters. Listed integrations include Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom. The free plan has three seats, unlimited quick studies, and up to 15 self-recruited test and survey responses; signup requires no credit card, and live chat support is included. Growth costs 166.00 USD per month billed annually and includes five seats and five in-depth studies per month. Mobile testing is listed as a beta feature.

Who it is for

Lyssna suits marketers, designers, researchers, and product leaders who need to gather feedback through different study formats. Its free tier can serve small teams exploring research workflows, while Growth supports more self-recruited responses and in-depth studies.

What is good

Offers moderated and unmoderated research methods.
Panel access exceeds 690,000 participants.
Targets audiences with more than 395 demographic filters.
Free plan includes live chat support.

What to know first

Free plan limits self-recruited responses to 15.
Growth limits in-depth studies to five monthly.
Mobile testing is listed as beta.

Verdict

Lyssna covers a broad set of remote research methods and provides tools for analyzing and sharing findings. The free tier has a small response allowance, while Growth raises that limit and adds a monthly quota for in-depth studies.

Lyssna plans and pricing

All plans

Free Free Unlimited quick studies · 3 seats · 15 self-recruited test and survey responses lyssna.com · 30 Sept 2026

Growth $166/mo Billed annually Unlimited quick studies · 5 in-depth studies per month · 5 seats · Unlimited self-recruited test and survey responses lyssna.com · 30 Sept 2026

Growth $199/mo Billed monthly Unlimited quick studies · 5 in-depth studies per month · 5 seats · Unlimited self-recruited test and survey responses help.lyssna.com · 30 Sept 2026

Enterprise Not published Unlimited quick studies · Custom in-depth studies · Unlimited seats · Priority support · SSO · SOC2 report lyssna.com · 30 Sept 2026

Compared on usability testing software

Free plan: Yeslyssna.com
Paid from: $165/molyssna.com
Participant recruitment: Yeslyssna.com
Moderated sessions: Yeslyssna.com
Unmoderated sessions: Yeslyssna.com
Prototype support: Yeslyssna.com
Mobile app support: Yeslyssna.com

Facts

What it does: Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys.help.lyssna.com · 30 Sept 2026
Research methods: The platform includes card sorting, first-click testing, five-second testing, live website testing, preference testing, prototype testing, recordings, surveys, tree testing, and user interviews.lyssna.com · 30 Sept 2026
Analysis: Lyssna provides AI summaries, manual summaries, filtering by demographics and responses, comments, CSV exports, and share links.lyssna.com · 30 Sept 2026
Participant panel: Lyssna offers on-demand access to more than 690,000 panelists and targeting through more than 395 demographic filters.lyssna.com · 30 Sept 2026
Integrations: Listed integrations are Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom.lyssna.com · 30 Sept 2026
Security compliance: Lyssna’s Trust Center lists SOC 2 Type II and GDPR compliance.trust.lyssna.com · 30 Sept 2026
Free plan limit: The Free plan includes 3 seats and lets users view up to 15 self-recruited test and survey responses.lyssna.com · 30 Sept 2026
Growth plan limit: The Growth plan includes 5 in-depth studies per month, 5 seats, and unlimited self-recruited test and survey responses.lyssna.com · 30 Sept 2026
Support: Live chat support is included on Free, while Enterprise includes priority support and security audit assistance.lyssna.com · 30 Sept 2026
Mobile testing: Mobile testing is listed as a beta feature on Lyssna’s platform navigation.lyssna.com · 30 Sept 2026
Audience: Lyssna says it helps teams listen to and understand their audience and serves marketers, designers, researchers, and product leaders.lyssna.com · 30 Sept 2026
Company history: Lyssna’s about page says Mateja created fivesecondtest.com in 2008 and that UsabilityHub rebranded to Lyssna in 2023.lyssna.com · 30 Sept 2026
Mission: Lyssna’s stated mission is to put humans at the heart of solutions to improve the quality of experiences in the world.lyssna.com · 30 Sept 2026
No card required: Lyssna states that signing up for its free plan requires no credit card.lyssna.com · 30 Sept 2026