
Ballpark
7.7#3 in usability testing softwareFrom $125 a monthAndroidiOSWebAPI
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| Fact | Ballpark | Lyssna |
|---|---|---|
| Analysis | AI can generate research reports from study responses and Coach can analyze and compare workspace data and help set up studies. | Lyssna provides AI summaries, manual summaries, filtering by demographics and responses, comments, CSV exports, and share links. |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | Listed integrations are Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom. |
| Research methods | Listed methods include preference tests, screeners, data tables, card sorting and live interviews. | The platform includes card sorting, first-click testing, five-second testing, live website testing, preference testing, prototype testing, recordings, surveys, tree testing, and user interviews. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Live chat support is included on Free, while Enterprise includes priority support and security audit assistance. |
You want what its maker publishes above — check its page for the details.
Lyssna suits marketers, designers, researchers, and product leaders who need to gather feedback through different study formats. Its free tier can serve small teams exploring research workflows, while Growth supports more self-recruited responses and in-depth studies.