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Best Avaya Workforce Engagement Workforce Management Alternatives in 2026

Updated

20 apps from contact center workforce management software ranked against Avaya Workforce Engagement Workforce Management on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free7.4
    Avaya Workforce Engagement Workforce Management vs Webex App
  2. 2
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo7.2
    Avaya Workforce Engagement Workforce Management vs Daktela WFM
  3. 3
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo6.8
    Avaya Workforce Engagement Workforce Management vs Dialpad Workforce Management
  4. 4
    Mitel Secure Cloud AndroidiOSMacWebWin 6.8
    Avaya Workforce Engagement Workforce Management vs Mitel Secure Cloud
  5. 5
    GetWFM Free plan apiWeb Free6.6
    Avaya Workforce Engagement Workforce Management vs GetWFM
  6. 6
    Nextiva AndroidextensioniOSLinuxMac $15/mo6.6
    Avaya Workforce Engagement Workforce Management vs Nextiva
  7. 7
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo6.5
    Avaya Workforce Engagement Workforce Management vs Genesys Workforce Engagement Management
  8. 8
    8x8 Contact Center AndroidapiiOSMacWeb 6.4
    Avaya Workforce Engagement Workforce Management vs 8x8 Contact Center
  9. 9
    Amazon Connect Free trial AndroidapiiOSWeb 6.4
    Avaya Workforce Engagement Workforce Management vs Amazon Connect
  10. 10
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.4
    Avaya Workforce Engagement Workforce Management vs Avaya Aura Private Cloud
  11. 11
    Aspect Workforce AndroidapiiOSself-hostedWeb 6.3
    Avaya Workforce Engagement Workforce Management vs Aspect Workforce
  12. 13
    Pipkins Vantage Point iOSMacWeb 6.3
    Avaya Workforce Engagement Workforce Management vs Pipkins Vantage Point
  13. 14
    QStory Workforce Management AndroidiOSWeb 6.3
    Avaya Workforce Engagement Workforce Management vs QStory Workforce Management
  14. 15
    RingCentral RingCX apiMacWebWin $65/mo6.3
    Avaya Workforce Engagement Workforce Management vs RingCentral RingCX
  15. 16
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.3
    Avaya Workforce Engagement Workforce Management vs RingCX AI Workforce Management
  16. 17
    Verint Workforce Management AndroidapiiOSWeb 6.3
    Avaya Workforce Engagement Workforce Management vs Verint Workforce Management
  17. 18
    Enghouse CCaaS apiWeb 6.2
    Avaya Workforce Engagement Workforce Management vs Enghouse CCaaS
  18. 19
    Agentforce Contact Center WebiOSAndroid $50/mo6.1
    Avaya Workforce Engagement Workforce Management vs Agentforce Contact Center
  19. 20
    Eleveo Workforce Management apiself-hostedWeb 6.1
    Avaya Workforce Engagement Workforce Management vs Eleveo Workforce Management
  20. 21
    Five9 Interaction Analytics apiWeb $119/mo6.1
    Avaya Workforce Engagement Workforce Management vs Five9 Interaction Analytics

Avaya Workforce Engagement Workforce Management alternatives compared

#AppScoreFree planFromRuns on
1Webex App7.4Free planFreeAndroid, iOS, Mac, Web, Windows
2Daktela WFM7.2Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
3Dialpad Workforce Management6.8$95/moAndroid, Browser, iOS, Mac, Web, Windows
4Mitel Secure Cloud6.8Android, iOS, Mac, Web, Windows
5GetWFM6.6Free planFreeAPI, Web
6Nextiva6.6No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
7Genesys Workforce Engagement Management6.5No£2.33/moAndroid, iOS, Mac, Web, Windows
88x8 Contact Center6.4Android, API, iOS, Mac, Web, Windows
9Amazon Connect6.4NoAndroid, API, iOS, Web
10Avaya Aura Private Cloud6.4Android, API, iOS, Mac, Web, Windows
11Aspect Workforce6.3Android, API, iOS, self-hosted, Web
13Pipkins Vantage Point6.3iOS, Mac, Web
14QStory Workforce Management6.3Android, iOS, Web
15RingCentral RingCX6.3No$65/moAPI, Mac, Web, Windows
16RingCX AI Workforce Management6.3$65/moAndroid, API, iOS, Web
17Verint Workforce Management6.3Android, API, iOS, Web
18Enghouse CCaaS6.2API, Web
19Agentforce Contact Center6.1No$50/moWeb, iOS, Android
20Eleveo Workforce Management6.1API, self-hosted, Web
21Five9 Interaction Analytics6.1No$119/moAPI, Web
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Questions about Avaya Workforce Engagement Workforce Management alternatives

What is the best alternative to Avaya Workforce Engagement Workforce Management?

Webex App, number 1 in contact center workforce management software with a score of 7.4 out of 10. The others here: Daktela WFM, Dialpad Workforce Management, Mitel Secure Cloud and 16 more.

What is the best free alternative to Avaya Workforce Engagement Workforce Management?

Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.