WorkforceScheduling.com
The facts below are what the maker publishes about WorkforceScheduling.com, checked and dated. Our editors have not written about it yet.
Plans and prices
From WorkforceScheduling.com's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| WorkforceScheduling.com subscription | Priced on request | Minimum one month · cancellable at any time · direct deposit · Monthly or yearly terms; rate includes a base monthly fee plus per-user monthly charges; optional modules and agent web portal access may add monthly fees. |
The facts
Each one read from WorkforceScheduling.com's own pages, with the date it was checked.
What it does
- ACD integration
- The product offers ACD data collection across multiple sites and time zones.checked 8 Oct 2026
- Agent portal
- The web portal lets agents view schedules, request modifications or trades, and receive schedule change notifications.checked 8 Oct 2026
- Data exports
- The FAQ says most system data can be exported in formats including Excel, HTML, and text.checked 8 Oct 2026
- Data retention
- After a subscription ends, customer data is saved for six months unless the customer asks support in writing to destroy it.checked 8 Oct 2026
- Forecasting
- The client software provides forecasting with patented Merlang algorithms.checked 8 Oct 2026
- Hosting
- Client software and the web portal use data stored on Pipkins’ hosted servers, where scheduling and forecasting engines run.checked 8 Oct 2026
- Implementation and training
- Pipkins implements the customer database on hosted servers, can establish an ACD interface, and schedules training at its headquarters, onsite, or online.checked 8 Oct 2026
- Management
- Supervisors can approve or make schedule changes through the web portal.checked 8 Oct 2026
- Product
- WorkforceScheduling.com is Pipkins’ hosted, subscription-based workforce management solution for call centers.checked 8 Oct 2026
- Reporting
- Client features include analysis and reporting, automated data exports, and agent productivity reporting.checked 8 Oct 2026
- Scheduling
- The software supports skill-based scheduling using SkillSense technology and graphical schedule management tools.checked 8 Oct 2026
- Security
- The product page lists data-level security and filtering, and describes customizable access privileges.checked 8 Oct 2026
The company
- Founded
- 1983checked 28 Sep 2026
- Headquarters
- O'Fallon, Missouri, USAchecked 28 Sep 2026
- Maker
- WorkforceScheduling.com is developed by Pipkins, Inc., which its About page says is headquartered in St. Louis, Missouri and was founded in the early 1980s.checked 8 Oct 2026
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