18.1
Deskero is a customer-support platform with a shared inbox, help center, customer portal, ticket automation, SLA management, and API access.
Free planAndroidiOSWeb
Best Social Customer Service Software in 2026
Managing customer conversations across social channels often means keeping comments, accounts, and team responses organized together. Compare Sendiee Teambox, Mixdesk, and AmmarAI Smart Inbox on unified social inbox, social accounts, and comment management. Team assignment can clarify how work is distributed, while reply automation is another feature to consider for handling incoming messages. Check mobile app…
28.1
Mixdesk is an AI-powered customer engagement platform that combines messaging, web chat, and email in a shared workspace.
Free planAndroidiOSWeb
38.1
Soclo is an AI content and marketing app for planning, creating and publishing marketing work.
Free planAndroidiOSWeb
- 4
ViralDashboard
Free planAndroidiOSWebAPI8.0From $19 a month - 5
Emplifi
Emplifi Fuel connects social marketing, commerce, and customer care in a customer experience platform aimed at enterprise organizations.
AndroidiOSWebAPI7.5From $1,249 a month - 6
eksis
eksis is a social media control panel for creators, small businesses, and agencies to publish posts, manage conversations, and automate account activity.
Free planWebAPI7.3From $4 a month - 7
Sendiee Teambox
Sendiee Teambox is a shared team inbox that brings WhatsApp, Instagram, Messenger, and LINE conversations into a common queue.
Free planAndroidiOSWebmacOS7.3From $22 a year - 8
Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.3From €299 a month - 9
Respond.io
Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.
AndroidiOSWebAPI7.2From $79 a month - 10
SleekFlow
SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.
AndroidiOSWebAPI7.2From $49 a month - 11
Upcellia
Upcellia is an AI-powered business suite for small and midsize businesses in Spain and Latin America.
Free planAndroidiOSWeb7.2From $19 a month - 12
DelightChat
DelightChat combines a customer-support inbox with WhatsApp marketing for ecommerce brands.
AndroidiOSWeb7.0From $29 a month - 13
Juphy
Web6.9From $19 a month - 14
Chattrik Omni Channel
Chattrik Omni Channel brings Facebook Messenger, Instagram, and website live chat conversations into one shared inbox.
AndroidiOSWeb6.7From $14.99 a month - 15
AmmarAI Smart Inbox
AmmarAI Smart Inbox gathers website chat, email, Instagram and Facebook messages, post comments, and WhatsApp conversations into one threaded inbox.
Free planWeb6.6From $9.99 a month - 16
NapoleonCat
NapoleonCat is a social media management service available on web, iOS, and Android.
AndroidiOSWeb6.6From $89 a month - 17
Medal Social Inbox
Medal Social Inbox brings direct messages, comments, mentions, emails, and form submissions into a threaded feed, with filters for channel, sentiment, and contact stage.
AndroidiOSWeb6.5From $129 a month - 18
Sociality.io
Sociality.io is a paid social media management service for Facebook, Instagram, LinkedIn, TikTok, and YouTube.
AndroidiOSWeb6.5From $99 a month - 19
Pancake
Pancake brings customer conversations from multiple channels into one business messaging platform.
AndroidiOSWebAPI6.2 - 20
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 21
Statusbrew
Web6.0 - 22
Superplural Omni
Superplural Omni brings customer conversations from messaging, social media, email, and website live chat into one shared inbox with an AI assistant.
AndroidiOSWebAPI6.0 - 23
SVARA
Web5.8From $89 a month - 24
Verint Social
Verint Social helps brands handle customer service conversations across public social channels and messaging services.
Web5.8 - 25
5.4