Best Social Customer Service Software in 2026
Updated
In short: Sendiee Teambox is ranked #1 of 34 as of 4 October 2026, ahead of Soclo and Mixdesk. The best-ranked option with a free plan is Soclo. The lowest first paid tier on this page is Sendiee Teambox at $1.83/mo.
Managing customer conversations across social channels often means keeping comments, accounts, and team responses organized together. Compare Sendiee Teambox, Mixdesk, and AmmarAI Smart Inbox on unified social inbox, social accounts, and comment management. Team assignment can clarify how work is distributed, while reply automation is another feature to consider for handling incoming messages. Check mobile app availability alongside free plans and paid-from pricing when access and cost matter.
34 social customer service software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Sendiee Teambox Top pick · 7.5 Free plan · $1.83/mo
#2 Soclo Runner-up · 7.3 Free plan · $7.99/mo
#3 Mixdesk Also great · 7.2 Free plan · $49/mo
- Free planFree trial AndroidiOSmacOSWebWindows
- Free plan
- Yes
- Social accounts
- 2
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$1.83/mofirst paid tier About Sendiee TeamboxVisit site - Free planFree trial AndroidiOSmacOSWeb
- Free plan
- Yes
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$7.99/mofirst paid tier About SocloVisit site - Free planFree trial AndroidapiiOSWeb
- Free plan
- Yes
- Social accounts
- 10
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$49/mofirst paid tier About MixdeskVisit site - Free plan AndroidiOSWeb
- Free plan
- Yes
- Social accounts
- 2
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$19/mofirst paid tier About UpcelliaVisit site - Free plan WebiOSAndroid
- Free plan
- Yes
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$39/mofirst paid tier About Desku AI Chatbot BuilderVisit site - Free plan Web
- Free plan
- Yes
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$9.99/mofirst paid tier About AmmarAI Smart InboxVisit site - Free plan api
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms$9/mofirst paid tier About DeskeroVisit site - Free plan Web
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms$149/mofirst paid tier About ViralDashboardVisit site - AndroidiOSWeb
- Free plan
- No
- Social accounts
- 13
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms$129/mofirst paid tier About Medal Social InboxVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
- Social accounts
- 1
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidapiiOSWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms$79/mofirst paid tier About Respond.ioVisit site - apiWeb
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- No
- Social accounts
- 5
RecognisedDocumentedFree planPlatforms$89/mofirst paid tier About NapoleonCatVisit site - Web
- Free plan
- Yes
- Social accounts
- 3
- Unified social inbox
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- No
- Social accounts
- 10
RecognisedDocumentedFree planPlatforms$99/mofirst paid tier About Sociality.ioVisit site - Web
- Free plan
- Yes
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Social accounts
- 5
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Unified social inbox
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- No
- Paid from
- 9.99 /user/mo
- Social accounts
- 2
- Unified social inbox
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- Yes
- Social accounts
- 20
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Social accounts
- 1
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms€12/mofirst paid tier About Insta24Visit site - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms€299/mofirst paid tier About TrengoVisit site - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Unified social inbox
- Yes
- Comment management
- Yes
- Reply automation
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which social customer service software is ranked first on Everything Xiaomi?
Sendiee Teambox is ranked #1 of 34 with a score of 7.5. Soclo is second and Mixdesk third.
How many of these have a free plan?
8 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Sendiee Teambox has the lowest first paid tier we found: $1.83/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.